Back

Zimbrick Buick GMC - Service Center

Madison, WI

4.7
368 Reviews

368 Reviews of Zimbrick Buick GMC - Service Center

Sort by
January 08, 2020

Routine Maintenance Everyone we had contact with was friendly and very competent. Work was done quickly and completely. Even the tech who had to give us the bad news that More

by rcgoede
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Fountain
Jan 09, 2020 -

Zimbrick Buick GMC responded

Thank you for the 5-Star Review! We are happy to help and appreciate you trusting us with your service needs.

January 08, 2020

Quick check in and passing off of my vehicle. Service/oil change and recall was finished earlier than expected. I appreciate the car wash, too. More

by jenniekader
Recommend Dealer
Yes
Employees Worked With
Kyle Dodge
Jan 09, 2020 -

Zimbrick Buick GMC responded

Thank you! We appreciate the time you take to come and see us for your vehicle needs. Looking forward to servicing your vehicle again in the future!

December 27, 2019

Excellent Excellent service and sales. Very friendly and helpful on service and sales. Explained everything very well and timely. Nice clean place with nice c More

by daanderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Schumann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Fountain
Jan 03, 2020 -

Zimbrick Buick GMC responded

Thank you so much for the 5-Star Review, we truly appreciate it! Come back again soon!

December 27, 2019

Great service Quick and efficient job very courteous and customer friendly. Always kept me informed of what was happening with my vehicle. I would highly recommend More

by Bjkastorff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cotter, Jeff Fountain, Kyle Dodge
Jan 03, 2020 -

Zimbrick Buick GMC responded

Thank you for such a kind review, we are happy to help and look forward to serving you again in the future!

December 24, 2019

Great service, bad communication. Got the issue with my Buick fixed, but the service department left me sitting with no follow up for 90 minutes. I had to ask what was taking long. More

by Creedeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Dodge
December 22, 2019

Great care, great service Jeff did a great job communicating throughout the process. He even hooked me up with a loaner vehicle. The car wash is a nice bonus. More

by Steve.craig.johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Fountain
Jan 03, 2020 -

Zimbrick Buick GMC responded

Thank you, Steve! Glad Jeff took such great care of you, we truly value your business!

December 22, 2019

3rd Visit Everyone is very professional and accommodating. We have had 3 visits in less than 90 days of purchase of a 2017 Acadia. We are now waiting for a part More

by FLOWERSBYCC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager Curt and the car washer , Chris Cotter, Kyle Dodge
December 19, 2019

thorough, quick, complete and short as always every one was courteous, service was complete and quickly done. I asked for a special service and it was done with no explanation needed. More

by DANDDH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Fountain
Dec 21, 2019 -

Zimbrick Buick GMC responded

Thank you for the kind words! We great appreciate your business and we're glad to hear Jeff took great care of you. Have a great Holiday!

December 18, 2019

Protection package Zimbrick Eastside service center was efficient, helpful and very professional. We'd highly recommend them. We purchased our Buick Encore from Tom McCo More

by dcnfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cotter
Dec 21, 2019 -

Zimbrick Buick GMC responded

Thank you for the review! Enjoy your Encore and we look forward to helping you in the future!

December 18, 2019

Zimbrick GMC east Service was on time as promised and vehicle was returned clean inside and outside. Vehicle we parked inside where it was warm and extreme convenient. More

by DRYDOG93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Fountain, Kyle Dodge
Dec 21, 2019 -

Zimbrick Buick GMC responded

Thanks so much for the 5-Star Review! We are happy to help and hope to see you again soon!

...
26
...