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Zimbrick Buick GMC - Service Center

Madison, WI

4.7
368 Reviews

368 Reviews of Zimbrick Buick GMC - Service Center

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February 20, 2020

Zimbrick East side was excellent with there serviceThe Zimbrick East side was excellent with there service The communication was great. It was a pleasure dealing with the team at zimbrick. Vehicle was rea More

by joe tarantino
Recommend Dealer
Yes
Employees Worked With
Jeff Fountain
Feb 28, 2020 -

Zimbrick Buick GMC responded

Thank you, Joe! We know your time is valuable, so we strive to make your experience with us as convenient as possible. See you again next time!

February 18, 2020

Everything was done as requested. The suggestions they made for additional services were appropriate and appreciated. Everyone was courteous and helpful. My vehicle was clean and ready when requested. More

by Twendorff
Recommend Dealer
Yes
Employees Worked With
Jeff Fountain
Feb 28, 2020 -

Zimbrick Buick GMC responded

Thank you for such a kind review! We appreciate your business and hope you'll come to visit us again soon.

February 17, 2020

The service team is friendly and professional. They went out of their way to help me out and were thorough in their explanation of service. More

by Lynn
Recommend Dealer
Yes
Employees Worked With
Jeff Fountain
Feb 18, 2020 -

Zimbrick Buick GMC responded

Thank you for such a great review, Lynn. We are happy to help and hope to see you again soon.

February 13, 2020

Vehicle was ready when promised and completely washed and vacuumed. Very happy with the service department. Always willing to go above and beyond to help. More

by DCOTTER
Recommend Dealer
Yes
Employees Worked With
Chris Cotter
Feb 18, 2020 -

Zimbrick Buick GMC responded

Thank you for the kind words, we are always happy to help. Come see us again soon!

February 12, 2020

I always get friendly reliable fast service. Everyone is friendly and courteous and if I have questions about something they answer them without making me feel stupid. Tom Smith is a wonderful s More

by nblockhi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cotter, Jeff Fountain
Feb 12, 2020 -

Zimbrick Buick GMC responded

Wow! Thank you for such a great review. We are happy to help and hope to see you again soon.

February 09, 2020

The facility was clean and very comfortable.the staff was friendly and helpful they explained the service that was performed very pleased will be back for regular service More

by Leroy76
Recommend Dealer
Yes
Employees Worked With
Andy Hammond
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Klade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Hurtado service advisor
Feb 12, 2020 -

Zimbrick Buick GMC responded

Thank you for the review! We look forward to see you again next time.

February 06, 2020

Good experience, timely work, with a spotless truck upon finish. Service level will result in repeat customers. Keep up the good work and attitude for all customers. More

by DNH1
Recommend Dealer
Yes
Employees Worked With
Tony
Feb 12, 2020 -

Zimbrick Buick GMC responded

Thank you so much, we truly appreciate your business and always happy to help!

February 04, 2020

Excellent prompt service. After hearing I bought at Zimbrick my local GM dealer advised they could not see me for almost a week for a battery issue. More

by Paul
Recommend Dealer
Yes
Employees Worked With
Curt Raisbeck
Feb 04, 2020 -

Zimbrick Buick GMC responded

Hi Paul, thank you for the 5-Star Review. I'm glad we got you taken care of, come see us again soon!

February 04, 2020

The dealership is always very clean when I arrive for my appointment they are always ready for my truck and the service is done on time More

by cakiefer
Recommend Dealer
Yes
Employees Worked With
Andy Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Klade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Workers that take care of my truck , Chris Cotter, Jeff Fountain
Feb 04, 2020 -

Zimbrick Buick GMC responded

We know your time is valuable, thank you for trusting us with your vehicle needs! See you again soon!

February 01, 2020

A pleasant experiance. I was notified of a vehicle recall for the rear window defroster. A very pleasant woman from Zimbrick called me and set an appointment right on the ph More

by glennweihert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Fountain
Feb 04, 2020 -

Zimbrick Buick GMC responded

WOW! Reading positive stories like yours truly bright our day. We look forward to helping you again in the future!

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