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Zimbrick Buick GMC - Service Center

Madison, WI

4.7
368 Reviews

368 Reviews of Zimbrick Buick GMC - Service Center

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May 05, 2020

Zimbrick Buick GMC Eastside always makes me feel special and I appreciate that. Jeff was very patient and helpful. Thanks so much for exceeding expectations! TB More

by Tamra Bahr
Recommend Dealer
Yes
Employees Worked With
Jeff Fountain
May 11, 2020 -

Zimbrick Buick GMC responded

Hi Tamra, thank you so much! We're so glad to hear that Jeff took great care of you, see you again next time!

April 30, 2020

Thank you for the great service. I really appreciate the people at Zimbrick East, they never miss a beat and always take great care of my vehicles! More

by Dan P
Recommend Dealer
Yes
Employees Worked With
Jeff Zapp, Chris Cotter, Jeff Fountain, Kyle Dodge
May 01, 2020 -

Zimbrick Buick GMC responded

Hi Dan, thanks for the review! We are happy to hear that you had a great experience at Zimbrick Buick GMC East!

April 29, 2020

Took care of what I needed done, had a little confusion about staying while the work was completed but that was a misunderstanding. Good job More

by Bucky fan
Recommend Dealer
Yes
Employees Worked With
Kyle Dodge
May 01, 2020 -

Zimbrick Buick GMC responded

Thanks for the 5-Star review! We look forward to seeing you again soon!

April 28, 2020

I have had noise in the cab ever since the vehicle was new and finally the rattle was found and taken care of to my satisfaction More

by Bogeyboy
Recommend Dealer
Yes
Employees Worked With
Chris Cotter
Apr 28, 2020 -

Zimbrick Buick GMC responded

Excellent news! Thank you for the 5-Star Review!

April 28, 2020

My needed repairs were accomplished in a timely fashion and the amount I had to pay was reasonable. I was treated very well and certainly will return should I need any additional service work. Jo More

by RAKUHN
Recommend Dealer
Yes
Employees Worked With
Chris Cotter
Apr 28, 2020 -

Zimbrick Buick GMC responded

Thanks for the kind words! We are so happy to hear you had a great experience with Buick GMC East, come back and see us again soon!

April 28, 2020

in and out in no time we left the truck for a recall because they didnt know how long it would take they called as they promised when it was finished More

by rkpoll66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cotter
Apr 29, 2020 -

Zimbrick Buick GMC responded

Thank you for the 5-Star review! We know your time is valuable so we try to be as accommodating as possible. See you again next time!

April 23, 2020

Always reliable I drive out of town to come to this dealership and have been for years. Because of its excellent service center, I also purchased my most recent car More

by vlhilts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cotter, Jeff Fountain
Apr 28, 2020 -

Zimbrick Buick GMC responded

Thank you for your continued business, we truly appreciate it! Enjoy your Regal!

April 23, 2020

They are a great dealership to work with. Very accommodating to my needs. I was given a loaner car while the work was being performed. And updated with the status of my vehicle through out the pro More

by RAYDEB903
Recommend Dealer
Yes
Employees Worked With
Chris Cotter
Apr 28, 2020 -

Zimbrick Buick GMC responded

Thank you! Your time is important, so we strive to be as accommodating as possible. See you again next time!

April 23, 2020

Went in for oil change and tire rotate. Told service writer my brakes were noisey and to look at them. Apt was at 230pm. I finally got a call back at 445pm stating my truck was done and ready to be pic More

by Usautoforcemike
Recommend Dealer
No
Employees Worked With
Chris Cotter
April 22, 2020

Always the Best Experience 100% satisfied with Service with all my Vehicles. Service Writer's & Technicians are Awesome! Zimbrick Sale's team is by far the best I have ever w More

by NEWTECHPAINTING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clint Lenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Klade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cotter, Jeff Fountain, Kyle Dodge
Apr 28, 2020 -

Zimbrick Buick GMC responded

Thank you so much! We truly appreciate your continued business, see you again next time!

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