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Zimbrick Buick GMC - Service Center

Madison, WI

4.7
368 Reviews

368 Reviews of Zimbrick Buick GMC - Service Center

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June 30, 2020

Very happy we bought our new car from Zimbrick. I'll t was a great experience. I would recommend them to our friends because of the experience. More

by gajdaboss
Recommend Dealer
Yes
Employees Worked With
Richard
Jul 01, 2020 -

Zimbrick Buick GMC responded

Hello! Thank you for the 5-star review. We hope to see you again soon.

June 30, 2020

The team worked very hard to find out what the noise was in my car. The shop foreman kurt went with me to check too. Fantastic! Service went out of the way to get this done right! Thanks so much! More

by Jillian
Recommend Dealer
Yes
Employees Worked With
Kurt. The shop foreman , Chris Cotter
Jul 01, 2020 -

Zimbrick Buick GMC responded

Hi Jillian, Thank you for the 5-Star review!! Come back to see us soon!

June 30, 2020

Friendly, outgoing. I have been pleased with everything about this dealership since the moment I walked in to test drive a 2018 Buick TourX. Everyone has been so easy to More

by nmwerner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Schumann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Dodge
Jul 01, 2020 -

Zimbrick Buick GMC responded

Thanks for the kind words! We are so happy to hear you had a great experience at Zimbrick Buick/GMC. Come back and see us!

June 29, 2020

Easy, no fuss visit. Fast service with nice folks. I wish service people were wearing masks when checking me in/ out. Times require extra care. More

by irokwu77
Recommend Dealer
Yes
Employees Worked With
I don't remember
Jul 01, 2020 -

Zimbrick Buick GMC responded

Thank you for the 5-star review!

June 29, 2020

The best gmc dealer I have ever worked with. They treated my wife and I very good. Jeff Schumann was a great salesman. We will be back for more vehicles. More

by Gizmo
Recommend Dealer
Yes
Employees Worked With
Jeff Schumann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Klade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cotter
Jul 01, 2020 -

Zimbrick Buick GMC responded

Thank you for the great review! We are happy to be your preferred GMC dealer. Hope to see you soon.

June 28, 2020

Oil change Came in for oil change and tire rotation. Everything regarding the service was fine, but we were disappointed that no one was wearing a face mask or f More

by MELO4499
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier
Jul 01, 2020 -

Zimbrick Buick GMC responded

Thank you your input and concerns regarding masks and plexy glass. All of the Eastside stores are still following CDC and DHS guidelines, and have strict processes in place for social distancing, sanitizing vehicle before and after they are serviced, as well and touchless drop off and pickup for service appts., etc…. We feel strongly about employee and customers health and safety and look forward to see you at your next visit!

June 28, 2020

It was a great experience. They needed to keep my car for 3 days, so they gave me a loaner. But with the technicians they had work on my vehicle, it was done the next day. More

by Dbingham218
Recommend Dealer
Yes
Employees Worked With
Kyle Dodge
Jul 01, 2020 -

Zimbrick Buick GMC responded

Thank you for the 5-star review!

June 28, 2020

I can always count on quality service when I take my truck to Zimbrick. Since I was going to be with out a vehicle for a day they even offered me a loaner! More

by MWVAESS
Recommend Dealer
Yes
Employees Worked With
Kyle Dodge
Jul 01, 2020 -

Zimbrick Buick GMC responded

Thank you for the great review! Come back and see us soon.

June 28, 2020

The service dept. Got the car in right away. Went over what was going to be done to the car that day. Oil change. Tire rotation ect. Did all the work and washed and wiped down the car. Looked like new.als More

by dopsahl311
Recommend Dealer
Yes
Employees Worked With
Jeff Schumann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cotter, Jeff Fountain, Kyle Dodge
Jul 01, 2020 -

Zimbrick Buick GMC responded

Hi Douglas! Thank you for the great review. We strive to give you the best service possible. We hope to see you again soon!

June 28, 2020

So far they seem to take very good care of their customers and the vehicles they work on. I have had terrible experiences at different dealerships but Zimbrick has been good to me and my mother's ve More

by Jester
Recommend Dealer
Yes
Employees Worked With
Andy Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Klade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Fountain
Jul 01, 2020 -

Zimbrick Buick GMC responded

Thank you for the 5-star review. We hope to see you in the near future for your vehicle needs.

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