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Zimbrick Buick GMC - Service Center

Madison, WI

4.7
368 Reviews

368 Reviews of Zimbrick Buick GMC - Service Center

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July 05, 2020

Never had problem all these years. This time i got a flat tire and they were very busy to put on new tires so Jeff gave me a car to use. Every time i had van in shop i was very pleased with the service More

by Cookbl
Recommend Dealer
Yes
Employees Worked With
I don’t know names that work in shop but all i had did great. Also liked Having my van washed. , Jeff Fountain
Jul 07, 2020 -

Zimbrick Buick GMC responded

Thank you for the 5-Star review! Come back and see us!

July 03, 2020

Best of the Best We have worked with Joe and Quince for our last few purchases. They are professional and customer focused. We came in to decide what to do with our le More

by NGUYUZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe and Quince
Jul 07, 2020 -

Zimbrick Buick GMC responded

Thank you for the great review! We are glad to hear you had a great experience with Joe and Quince. Enjoy your new car.

July 03, 2020

zimbricks service department personel are all very friendly, courteous and knowledgeable. they keep you informed, get you in and out as quick as possible. i have recommended zimbricks to co-worker More

by cziegler
Recommend Dealer
Yes
Employees Worked With
Chris Cotter, Jeff Fountain, Kyle Dodge
Jul 07, 2020 -

Zimbrick Buick GMC responded

Thank you for the great review! We look forward to seeing you again.

July 03, 2020

Service writer was great. Gave me a loan car that was clean. Job well done and on time. Only complaint, washing my car was part of the service, tires not washed or shined. More

by Lavnda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Dodge
Jul 15, 2020 -

Zimbrick Buick GMC responded

Thank you for the review! We apologize, but the washing/shining tires/wheels is not part of the free car wash we do with your service visit.

July 02, 2020

We were very satisfied with the service we received at Zimbrick Eastside. We were kept updated about the service that was needed to our vehicle and when it would be completed. More

by shirleystronach1
Recommend Dealer
Yes
Employees Worked With
Jeff Fountain
Jul 07, 2020 -

Zimbrick Buick GMC responded

Thank you for the 5-Star review!

July 02, 2020

Great speedy service and a frienndly smile as always. I had no appt but needed tire fixed they took care of it immediately Thank you More

by Jstauter
Recommend Dealer
Yes
Employees Worked With
Chris Cotter
Jul 07, 2020 -

Zimbrick Buick GMC responded

Glad to hear you had a great experience with Buick/GMC service. Come back and see us!

July 01, 2020

My experience at Zimbrick is always pleasant, The employees at the Zimbrick East location in Madison always do a great job servicing my 1994 Saturn! The employees at the Zimbrick East location i More

by gary_bike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cotter, Kyle Dodge
Jul 01, 2020 -

Zimbrick Buick GMC responded

Thank you for such a kind review! We appreciate your business and hope you'll come to visit us again soon.

July 01, 2020

Service dept. did a nice job repairing the vehicle and keeping me informed about the progress of the repair work. Due to a delay, Zimbrick provided a loaner car. A big help! More

by WILLNOT0
Recommend Dealer
Yes
Employees Worked With
Jeff Fountain
Jul 01, 2020 -

Zimbrick Buick GMC responded

Thank you! We know your time is valuable, so we strive to make your experience with us as convenient as possible.

July 01, 2020

Zimbrick has excellent customer service. Went in for the first oil change. There were no delays. Had social distancing measures in place so felt confident it was a safe location. More

by Vicbtony
Recommend Dealer
Yes
Employees Worked With
Chris Cotter
Jul 02, 2020 -

Zimbrick Buick GMC responded

Thank you for such a kind review! We appreciate your business and hope you'll come to visit us again soon.

July 01, 2020

Great service. Very attentive salesperson and extremely helpful. Andy Hammond was easy to work with, very helpful and accommodating. Can’t think of any one I rather buy a car from More

by FV
Recommend Dealer
Yes
Employees Worked With
Andy Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2020 -

Zimbrick Buick GMC responded

Thank you for the great review! We are so happy to hear you had a great experience with Andy. Enjoy your new car!

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