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Zimbrick Buick GMC - Service Center

Madison, WI

4.7
368 Reviews

368 Reviews of Zimbrick Buick GMC - Service Center

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July 16, 2020

Quick efficient service. Very helpful staff.Always a Quick efficient service. Very helpful staff. Always a pleasure to bring in my car. Appreciate the email notifications for oil changes and the follow More

by msimmonswest
Recommend Dealer
Yes
Employees Worked With
Chris Cotter, Jeff Fountain, Kyle Dodge
Jul 20, 2020 -

Zimbrick Buick GMC responded

Thank you for leaving a review. We are glad we are we were able to assist you with your car needs. Come back and see us!

July 16, 2020

My visit went very well. I sat in the lounge and felt very safe due to the cleanliness and everyone wearing masks. I also felt very safe getting back into my vehicle. More

by llangmei
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name.
Jul 20, 2020 -

Zimbrick Buick GMC responded

Thank you for the 5-Star review! The safety of our customers is our number one concern. Thank you for choosing Zimbrick.

July 16, 2020

Always treated with respect at this dealer . I’ve purchased my last 3 trucks here My wife and I like that you wash all the cars that get serviced and get advised about other things that need attentio More

by Lukeh63
Recommend Dealer
Yes
Employees Worked With
Jeff Schumann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cotter, Jeff Fountain
Jul 20, 2020 -

Zimbrick Buick GMC responded

WOW! Thank you for leaving a 5-Star review! Come back and see us.

July 15, 2020

Awesome experience as usual. Ken in Parts went above and beyond getting me answers on a running board question as they showed fitting in multiple places but not fitting on the parts computer when vin was en More

by ATVER1
Recommend Dealer
Yes
Employees Worked With
Missed the name of the service lady She was very good (new) Ken in parts was awesome
July 14, 2020

I don’t think the scratches on the rear bumper were ever addressed as they look identical to before I brought it in. Unsure if it was communicated to the service group from my salesman that they should have More

by katie
Recommend Dealer
Yes
Employees Worked With
Don’t remember
July 13, 2020

Outstanding team at Zimbrick Eastside! We have had our cars serviced there for a long time, and they are always dependable and get your car in and out of the shop as quick as possible. More

by THEHALDEMANS
Recommend Dealer
Yes
Employees Worked With
Jeff Zapp, Chris Cotter, Jeff Fountain, Kyle Dodge
Jul 15, 2020 -

Zimbrick Buick GMC responded

Thank you, Haldemans! Reading positive stories like yours brighten our day here at Zimbrick Buick GMC Eastside. We hope to serve you again soon.

July 10, 2020

quick and easy Was acknowledged immediately, quiet waiting room, service done in a timely manner. Easy to understand invoice and status of tires, brakes, etc. given More

by CNY27918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know their names
Jul 15, 2020 -

Zimbrick Buick GMC responded

Thank you for leaving a review! Come back and see us.

July 10, 2020

Craig at Service did a fantastic job locating and fixing a rattle in the car frame. His attention to detail fixed a problem with the 2018 Terrain that had been ongoing for two years. More

by Nmcvary
Recommend Dealer
Yes
Employees Worked With
Craig, service, Chris Cotter
Jul 15, 2020 -

Zimbrick Buick GMC responded

Thank you for the 5-Star review!

July 07, 2020

Unknown check engine light on Car seems to be fixed as no problems at this time. I was given a loaner, which worked good as took 2 days in service. More

by CONNIEH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Dodge
Jul 15, 2020 -

Zimbrick Buick GMC responded

Thank you for the review! We are glad Kyle gave you a great experience and was accommodating! Come back and see us.

July 07, 2020

Install tonneau cover and repair carpet issue. Took care of me in a timely manner and met all of my needs. Treated me very fairly. More

by terramussue
Recommend Dealer
Yes
Employees Worked With
Tom Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cotter, Kyle Dodge
Jul 15, 2020 -

Zimbrick Buick GMC responded

Thank you for the 5-Star review!

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