Zimbrick Buick GMC - Service Center

I bought my preowned 2012 Buick Enclave from a GM dealership in Baraboo. Their customer service was absolutely terrible. I drove an hour to take my car to Zimbrick Buick Eastside. Jeff, the service w dealership in Baraboo. Their customer service was absolutely terrible. I drove an hour to take my car to Zimbrick Buick Eastside. Jeff, the service writer went out of his way to make sure I was taken care of. What I'm impressed with was that he sent a recognition to ride a short distance to see me ongoing problems. He knew exactly what the problems were. The service dept in Barabo could not solve my problems at all. Zimbrick is again,my placefor service. More

Excellent service as usual...truck was given back in a much cleaner state than it was dropped off and everything was completed on time and exceeding my expectations. much cleaner state than it was dropped off and everything was completed on time and exceeding my expectations. More

Friendly and prompt. I was not notified about my three and half hour wait prior to getting there, however I was able to get a rental for that timeframe which was great. and half hour wait prior to getting there, however I was able to get a rental for that timeframe which was great. More

As always my needs were taken care of on my vehicle. Jeff was very prompt and keep me up to date on what was needed and I had extended warranty and Jeff checked on it and it ran out in February 2020. Jeff was very prompt and keep me up to date on what was needed and I had extended warranty and Jeff checked on it and it ran out in February 2020. Had parts replaced paid my bill. Love the car wash and was so glad my windshield was cleaned on inside hard for me to reach. More

Zimbrickin Madison Wisconsin was very helpful in helping me deal with my car that broke down on the highway .they set up a tow truck .they got me into the shop as soon as possible. they gave me a loaner car me deal with my car that broke down on the highway .they set up a tow truck .they got me into the shop as soon as possible. they gave me a loaner car. And they made my experience at Zimbrick Buick in Madison an enjoyable experience.in my car run good all the way home More

Completing routine service on my truck. I arrived at my scheduled time and did not have to wait. The Service Tech (Amy Dillman) was immediacy there to greet me. She confirmed what work I need done and sho scheduled time and did not have to wait. The Service Tech (Amy Dillman) was immediacy there to greet me. She confirmed what work I need done and showed me to the waiting room where there are refreshments. During the appointment the service tech game me an update and suggested a air filter change. When the device was complete, Amy walked me through the status of my brakes, tires and the rest of the report. My Tuck was cleaned beautifully during the appointment at no charge. The apps could not have went smoother. I am very satisfied. More

So far very happy with my Acadia and dealership where I purchased it. Hope to have a great relationship going forward. I don’t have anything else to say purchased it. Hope to have a great relationship going forward. I don’t have anything else to say More

My recent experience at Zimbrick East was excellent! I had my truck at another dealership for warranty work and they could not fix the issue. I took the service manager at Zimbrick for a test ride so he had my truck at another dealership for warranty work and they could not fix the issue. I took the service manager at Zimbrick for a test ride so he could hear the noise that could not be fixed by the other dealership. He said he had dealt with this before and knew exactly what the problem was. My truck was ready to go as promised and have not had any issues with the repair. The rental vehicle they provided was new and clean. Great experience and will use them again. More