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Zimbrick Buick GMC - Service Center

Madison, WI

4.7
368 Reviews

368 Reviews of Zimbrick Buick GMC - Service Center

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September 12, 2023

They did exactly what I asked didn’t take too much time and washed and vacuumed my vehicle More

by Kenn599
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gordee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Esse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady that handles the pay side of the service she’s great
Sep 14, 2023 -

Zimbrick Buick GMC responded

Glad to hear it! Thank you for the 5-Stars!

September 12, 2023

Always a great experience - my dealer for 3 vehicles spanning over 12 years so far! More

by JEFFREY.CRAPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Klade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Esse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Zimbrick Buick GMC responded

Thank you, Jeffrey! We appreciate your continued support - see you again next time!

September 12, 2023

I experienced great service, reasonable pricing, and friendly employees. This was my first time visiting this dealership and I was very impressed. I typically used the dealership where I bought my vehic More

by swissms68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gordee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The two courtesy vehicle drivers were very friendly and helpful.
Sep 14, 2023 -

Zimbrick Buick GMC responded

Thank you for the kind review! It is wonderful to hear that your first experience was a great one! We look forward to assisting you in the future!

September 09, 2023

Salesman was professional! Very knowledgeable! Service was below average.. I had to call to get the status of my vehicle!! Not impressed! More

by JIMTERRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kody Kuchar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Esse
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2023

Quick and friendly service at fair price. Like car wash too!! Would recommend to all More

by billywolf77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Kuchar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Zimbrick Buick GMC responded

Thank you very much for the review! We look foward to seeing you again!

August 26, 2023

I’m happy with the service. Garret took time to go over everything with me More

by BOBLYNBOLZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Esse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Zimbrick Buick GMC responded

Thank you for the 5-Stars! We are glad to hear Garrett took such great care of you, see you again next time!

August 26, 2023

Garrett was very helpful and polite getting car fixed. My choice is always zimbrick. Excellent. More

by rhaak800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Esse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Zimbrick Buick GMC responded

Thank you for the wonderful review! We appreciate your continued support and look forward to assisting you in the future!

August 25, 2023

Outstanding on concern for your satisfaction. On top of letting you know what is going on with your vehicle. Best service I have ever had More

by James Bowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Kuchar
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2023

You really should be more consumer friendly. Charging 174.00 to evaluate something is outrageous. I’m in business as well but this is horrifying. More

by Notnwwd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garrett Esse
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2021

I have purchase 2 vehicles each in excess of $50,000 from this dealership first off a vehicle that cost that much should not be having major issues with under 50k miles second i took the vehicle in asking More

by 2gmcstoomany
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Dodge
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