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Zimbrick Buick GMC - Service Center

Madison, WI

4.7
368 Reviews

368 Reviews of Zimbrick Buick GMC - Service Center

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September 23, 2023

I cannot believe that I cannot get parts for my car which are for safety More

by lou.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garrett Esse
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2023

Best dealer service I have ever had. On vacation when my new truck broke down and they treated me bad if I were family. Gave me a service car for 10 days on my vacation. In and out in More

by kweber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gordee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Esse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Zimbrick Buick GMC responded

Thank you for the 5-Stars!

September 22, 2023

The experience was great with sales and financial. The sales man from Florida was great. Never felt pressured or rushed. Financial guy even better went above and beyond to help and explain things. Ser More

by matthewharrold13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schumann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Klade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Zimbrick Buick GMC responded

Thank you for the 5-Stars! We're sorry to hear the wait time was longer than desired but, glad to hear the radio concern was fixed for you. Enjoy your new vehicle!

September 22, 2023

They do a great job it’s why I keep coming back. Friendly and quality a rare combination. More

by Mckeet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Gordee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Zimbrick Buick GMC responded

Thank you for the kind words! We appreciate it!

September 18, 2023

Great people, great dealership. I trust Zimbrick Eastside 100% for all my automotive needs and recommend them to others. More

by Jeff Fountain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clint Lenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schumann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Gordee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coya Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Esse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Zimbrick Buick GMC responded

Thank you, Jeff! We appreciate your continued support!

September 16, 2023

Zimbrick has always been the Best! Both Honda and GMC have gave me the best sales and service! More

by egantj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gordee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Zimbrick Buick GMC responded

Thank you for the 5-Star review!

September 16, 2023

Nice and helpful staff. Great service. Welcoming. Efficient. I like the service. Will come back More

by ghassan.kidess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gordee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2023 -

ghassan.kidess responded

Thank you

September 15, 2023

We also love our salesman Tom McConnell. Everyone at dealership friendly, knowledgeable and prompt. We have recommended to friends! More

by gail.jahnke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Gordee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Zimbrick Buick GMC responded

Thank you, Gail! It's wonderful to hear of your great experience with Tom. Enjoy your new vehicle!

September 13, 2023

Service took longer than expected. Once everything was completed and I came to pick up my vehicle it was parked way in the back of the building. On inspection, my vehicle had not been More

by LJUDD2683
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Esse
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2023

Very knowledgeable and kept us informed about my vehicles progress through the whole process. We appreciated all of the time he took with us to make sure we felt comfortable with all the features More

by lbussie29
Recommend Dealer
Yes
Employees Worked With
Richard Swenson
Sep 14, 2023 -

Zimbrick Buick GMC responded

Thank you for the 5-Stars, we greatly appreciate it!

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