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Zeller Motors - Chrysler Dodge Jeep RAM

Arkansas City, KS

4.7
608 Reviews

3021 North Summit St

Arkansas City, KS

67005

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Showing 608 reviews

September 17, 2020

So far I’m pretty satisfied with my purchase. However, I wasn’t pleased with the cleaning of the car (cereal under seats, smelled unpleasant, and had liquid spill splatter on the dash). I know Devin is new More

by sarah
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyler Forbeck, Devin Stout
Sep 17, 2020 -

Zeller Motors - Chrysler Dodge Jeep RAM responded

I'm sorry about your experience. We always strive for 5 star customer service. Devin is new and in training but that is not an excuse. We are more than happy to re-detail your vehicle. Let me know what we can do to make this a 5 star experience. Thank you.

Sep 17, 2020 -

sarah responded

Thanks for the offer, but I already detailed it myself and you're 2+ hours away from me so it's not worth the drive.

September 17, 2020

Great service department. Josh & Brian great to work with. Price was so reasonable I was shocked. I expected it to take all day for my 5 items needed, but they were done by 10 am. More

by BLAZEMILLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh & Brian
September 12, 2020

Very good people to work with. They were patient while we tested several cars and willing to negotiate a fair price for the car and the warranty. More

by tjb901
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyler , Tim Stock
September 11, 2020

They were all very friendly. I didn't feel overwhelmed or bombarded with a bunch of offers. I'm happy I with them and their performance. More

by aw_slim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Stock
September 11, 2020

All the people were very helpful and friendly. Went out of their ways to make sure I had a pleasant and valuable experience. Thanks all. More

by donnhare
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
To many people to remember. All were 5 stars., Tim Stock
September 05, 2020

I was between a rock and hard spot--halfway from my hometown (also with a Chrysler/Dodge/Jeep/Ram dealership) and the dealer where I purchased the vehicle-- when I found trouble with the car starting. More

by sjcatstewart
Recommend Dealer
Yes
Employees Worked With
Service Managers/Advisors
September 05, 2020

Was out and about today and saw my truck sitting on the lot. From the time we pulled up until we finished the deal, I felt valued as a customer and all my needs were met by Tim Stock and the whole crew. Ve More

by James Perkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Stock
Sep 09, 2020 -

Zeller Motors - Chrysler Dodge Jeep RAM responded

Thank you James for being the most important part of Zeller Motors. Tim

September 03, 2020

They were very helpful and very friendly, very good customer service I would recommend them to anyone else who is looking for a car ! Susan More

by Susanmartin 461
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyler forbeck, Kyler Forbeck
August 31, 2020

Lobby was not very welcoming and not very professionally run with music playing very loud. I was definitely ready to get out of there by the time the paperwork was signed. Detailing of vehicle was average t More

by Dwedel13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyler Forbeck, Colby Crow, Callie Price
Sep 03, 2020 -

Zeller Motors - Chrysler Dodge Jeep RAM responded

I'm sorry that you weren't satisfied with your experience. We always strive for 5 star customer service. I appreciate the recommendations and have adjusted the music and brought the detailing to our managers attention. Thank you for your business and hope that you will give us another chance in the future.

August 28, 2020

I was impressed when they wete trying to sell me the car. I am disappointed with the follow up communication. Need car detailed and keys. More

by linjowat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon, Kyler Forbeck
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