Racine Toyota - Service Center

Quick and easy Made an appointment with Heather for oil change and tire rotation. She was able to fit me in and knew I was in a time crunch. I was in and out quicker Made an appointment with Heather for oil change and tire rotation. She was able to fit me in and knew I was in a time crunch. I was in and out quicker than I thought I'd be. She was very knowledgeable and friendly. I will definitely be returning! More

New Tires I found Joel Nuoffer to be knowledgeable, helpful and positive. Explained product (tires) and warranty thoroughly and was very easy to communicate wit I found Joel Nuoffer to be knowledgeable, helpful and positive. Explained product (tires) and warranty thoroughly and was very easy to communicate with. Great asset to your department, I recommend him to others. More

Great Service! I came to Racine Toyota for new tires & had a great experience. Staff was very accommodating to my work schedule. I would highly recommend the service I came to Racine Toyota for new tires & had a great experience. Staff was very accommodating to my work schedule. I would highly recommend the service depaetment/Joel Nuoffer. More

I hold Racine Toyota in high regard as well as Joel Nuoffler I just moved to Wisconsin from Albuquerque and along with me came my 2016 Prius (which I love!) I needed some work done so I went to Racine Toyota and I just moved to Wisconsin from Albuquerque and along with me came my 2016 Prius (which I love!) I needed some work done so I went to Racine Toyota and worked with Joel Nuoffler. He is a delightful, cheerful, and very helpful person. He directed me and I got my car back in beautiful shape. Recently, I needed my 10,000 mile check up and Joel was my service advisor. Once again he is terrific and explained every step of the way. I LOVE excellent customer service, it's something I personally believe in and when I get it, I like to share it! - Thank you for making this a very pleasant place to come! More

Edgar’s performance review Edgar creates an incredibly welcoming atmosphere with his warm personality. He was very knowledgeable, and able to recognize my needs to help me find Edgar creates an incredibly welcoming atmosphere with his warm personality. He was very knowledgeable, and able to recognize my needs to help me find the vehicle that would suit my situation best. He was very persistant in helping find the right vehicle and for that reason, I still come to this particular Racine Toyota instead of the one closer to me in Kenosha, because the entire experience is pleasant. More

Wonderful Customer Service Experience The service writer was patience, poise,and tact was wonderful. His presentation and communication skills were outstanding. He had a positive attitud The service writer was patience, poise,and tact was wonderful. His presentation and communication skills were outstanding. He had a positive attitude. He had attention to detail, he was people oriented, and his organizational skills to all my questions were answered. More

Great Service I purchased my 2014 Prius from Racine Toyota. Knew what I wanted when I walked into the showroom and received professional and courteous service throu I purchased my 2014 Prius from Racine Toyota. Knew what I wanted when I walked into the showroom and received professional and courteous service throughout the entire purchasing process. I continue to receive all of my suggested maintenance work completed through the dealership and have never had a poor experience. By chance, I have often dealt with Linda Salinas when I go for these services and she is just great! Very knowledgeable and courteous; I have NEVER felt pressured into any services that I was not interested in. On my last visit, I had a different representative take care of me and she was equally pleasant to work with. I had previously fell for the belief that you must go to Milwaukee to get good deals and did so for about 35 years of purchasing Toyotas, but I would highly recommend Racine Toyota to anyone who values the type of service that a customer who is making a major investment deserves. More

Great service, practical advice. Linda is always professional and helpful in advising me of my options. While all the service folks are great, I like to support women in business and Linda is always professional and helpful in advising me of my options. While all the service folks are great, I like to support women in business and Linda is exemplar. More

Horrible recall repair work I took my 2005 Toyota in for a under body service recall. The dealer added underbody coating underneath my pickup truck. After I picked up the truck I took my 2005 Toyota in for a under body service recall. The dealer added underbody coating underneath my pickup truck. After I picked up the truck, a few days later a tar like residue was falling off into the snow and ice in my driveway and garage. The tar-like substance got all over my garage floor, driveway and car mats. This residue got tracked into our kitchen and living room floors before we realized what happened. a month later and this material is still falling off. I called the customer service rep, who didn't bother to call me back... some underling returned my call and told me to "use soap and water to clean it up" This dealer not only lost my service business but all future auto/truck purchases from my family. More