Racine Toyota - Service Center

Good Experience The 5,000 mile service took about 45 minutes and went with no issues. The service people were friendly and responsive and greeted me upon exiting my v The 5,000 mile service took about 45 minutes and went with no issues. The service people were friendly and responsive and greeted me upon exiting my vehicle. More

Great experience overall Great service great people i would recommend Racine toyota to all my family and friends .great experience very helpful and polit .i was in and out on Great service great people i would recommend Racine toyota to all my family and friends .great experience very helpful and polit .i was in and out on time More

Very Accommodating Went out of way to fit me in. I needed to have service light checked and oil change tire rotation before driving back to new home in Michigan the next Went out of way to fit me in. I needed to have service light checked and oil change tire rotation before driving back to new home in Michigan the next day and made time to fit me in. Thanks much Linda!! ( & others) More

Great job! Great job overall. You got my oil change and maintenance done in a reasonable time. I appreciate you taking time to drive me next door to McDonalds fo Great job overall. You got my oil change and maintenance done in a reasonable time. I appreciate you taking time to drive me next door to McDonalds for safety and pick me up once everything was done. Everyone had a good attitude. More

First service No problems. Every thing okay for the first service on my Toyota Avalon. I did think the first oil change would be at 5,000 miles but it was explained No problems. Every thing okay for the first service on my Toyota Avalon. I did think the first oil change would be at 5,000 miles but it was explained to me it is 10,000 miles. More

Great service , fast and staff very friendly. Did a great job on my car. Would recommend others for service and buying a car. My Camery is the best car i ever owned , fast and staff very friendly. Did a great job on my car. Would recommend others for service and buying a car. My Camery is the best car i ever owned. More

Scheduled service Great experience here. Sadly I purchased my 4Runner elsewhere simply because they had what I wanted on the lot. That was a mistake. The treatment Great experience here. Sadly I purchased my 4Runner elsewhere simply because they had what I wanted on the lot. That was a mistake. The treatment here at Racine Toyota has been top notch and I will continue to service my vehicle here along with any future purchases. More

Broken window controls We purchased a used Camry hybrid and found a few problems, including that the window and lock controls on the drivers side door fell into the hollow p We purchased a used Camry hybrid and found a few problems, including that the window and lock controls on the drivers side door fell into the hollow part of the door due to broken plastic pieces in the chassis that holds the controls up in the door armrest. I was quoted a price of $700 to fix it, with the two parts costing almost $600, $100 for labor. Needless to say, the sticker price to fix shoddy plastic blew me away. As I looked around the car, there were other broken plastic pieces, such as the rail inside the center console and at least one of the vent covers in the back seat. It is possible that all of this broken plastic is due to the previous owner, but I think the plastic parts are poorly built, having observed problems with so many of them. I have never had problems like this with any of my previous non-Toyota vehicles. At any rate, Joel was easy to work with to set up appointments. I brought the car in for the window control repair only to be told that his people ordered the wrong parts. Bummer to waste more than a hour of my day. A few weeks later we brought the car back and had the right parts installed. The silver lining was that Joel allowed us to use a dealership coupon that brought the total to just under $500 (to replace broken plastic Toyota parts mind you). The sad thing is that it felt better than paying $700. At any rate, that was kind of Joel and the service was good. I can’t comolain about Racine Toyota. But seriously, TOYOTA CORPORATION (not Racine Toyota) feels like a ripoff. I’m not impressed by their cheaply made shoddy parts. More

Oil change & tire rotation 10/2018 Timely, and quick service is the norm at Racine Toyota. I would like to suggest that the dealership provide some sort of pastry in the morning for cus Timely, and quick service is the norm at Racine Toyota. I would like to suggest that the dealership provide some sort of pastry in the morning for customers to go with the coffee line other dealerships do. More

Great service I bought my new Sienna at another dealership because Racine Toyota no longer has the Costco buyer plan. But they took great care of me and my van whe I bought my new Sienna at another dealership because Racine Toyota no longer has the Costco buyer plan. But they took great care of me and my van when I took it in for its 5,000 mile checkup. More