Racine Toyota - Service Center

Awesome quick service!! 5 star rating for sure. My experience was the service was quick and easy. I appreciate knowing I won’t have to wait a long time for a simple oil chan 5 star rating for sure. My experience was the service was quick and easy. I appreciate knowing I won’t have to wait a long time for a simple oil change. They made my visit painless!! More

Scion FR-S Recall Repair Understood in talking with Heather when informed about replacement of a water pump and cracked oil control valve that there would be know labor charge Understood in talking with Heather when informed about replacement of a water pump and cracked oil control valve that there would be know labor charge due to having the valve springs replaced on vehicle. Well a $70 labor charge was in fact assessed despite having been told there would be no such charge, therefore, the one star deduction for misleading information. More

Continued great service As usual all the team members of the service center are fantastic. They are the only reason I go to this location. You are greeted promptly and effi As usual all the team members of the service center are fantastic. They are the only reason I go to this location. You are greeted promptly and efficiently and then they explain the service work to be performed that day. And they certainly try to get the computers and Racine Toyota's system to understand that my husband and I are in fact two different people. More

Service Your service center guys are great. Joel took my call Monday night, told me exactly what need to be done. Next day they worked on getting my car done Your service center guys are great. Joel took my call Monday night, told me exactly what need to be done. Next day they worked on getting my car done that day. Great service now how to take care of their customers. More

Nice dealership Used the service center for some fluid maintenance. Coolant was brown after a supposed Flush. Was never explained to me the "why". Was told I need 4 n Used the service center for some fluid maintenance. Coolant was brown after a supposed Flush. Was never explained to me the "why". Was told I need 4 new tires when I knew I only needed 2. Did not buy any! Be aware of the work you need completed. More

Great service, great experience Friendly, professional, fast, great job, priced fair, customer service, beautiful dealership. I would recommend this dealership for both the sales and Friendly, professional, fast, great job, priced fair, customer service, beautiful dealership. I would recommend this dealership for both the sales and service departments. Thank you More

Oil change rotation of tiers 30 minutes good job treated car was washed I had to dry it off other than that job well do good people no problem thanks 30 minutes good job treated car was washed I had to dry it off other than that job well do good people no problem thanks More

Getting to know the person behind the customer I feel that I'm more than the customer when I bring my vehicle in for maintenance. Joel and Linda are truly concerned about the customer as a person - I feel that I'm more than the customer when I bring my vehicle in for maintenance. Joel and Linda are truly concerned about the customer as a person - a friend or family member. I personally look forward to bringing my vehicle in for scheduled maintenance, not just because of the excellent service performed on the vehicle, but also, because I get to say hello to Joel and Linda More

Underwhelming This is the fifth toyota dealership I have had dealings with in the greater milw. area for sales or service, having recently moved to the racine area This is the fifth toyota dealership I have had dealings with in the greater milw. area for sales or service, having recently moved to the racine area I decided to take my prius in for a recall. The service rep. was pleasent&efficent. My first surprise was when I went into the waiting lounge-no snacks of any type snack vending mach. mostly empty. Your basic coffee dispensers for reg.&decaf which was empty. In all other toyota dealerships snacks and beverages including soda&flavored coffees are a standard including other makes dealerships-CHEAP. My next disappointed is when I walked out to my car when it was done-it had not been washed not a rainey or snowy day this again is a standard at all dealerships to wash the vehicle after service again CHEAP. In sumation I will be buying&having service elsewhere if your cutting corners in these afore mentioned areas one wonders where else More

Great service Joel was very friendly and went over tire options with me, no pressure but I get confident in his recommendations for tires even if I wasn’t getting t Joel was very friendly and went over tire options with me, no pressure but I get confident in his recommendations for tires even if I wasn’t getting them that day! He was a pleasure to meet, thanks Joel More