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Zeigler Toyota of Racine

Mount Pleasant, WI

4.7
1,593 Reviews
Racine Toyota is a new and used car dealer serving Racine Wisconsin. If you are looking to buy a new car in Racine WI you have come to the right car dealership. We believe that those of you buying cars in Racine deserve a great experience. Don't get caught in the games that other car dealers play. Get the respect and price you deserve from Racine Toyota today. Whether you are in the market for a Toyota in Racine Wisconsin or a used car, Racine Toyota can help you find the car that fits your needs. We have genuine sales people who know about the different types of cars, trucks, vans, SUVs, crossovers and their features. If you have any questions on a particular Toyota let us know and we can answer your questions right away.
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13350 Kilbourne Dr

Mount Pleasant, WI

53177

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Showing 1,593 reviews

March 12, 2023

2015 Buick Regal GS. This is a continuation from a previous complaint. While attempting to fix the vacuum pump, 2 days later the turbo goes out, and while inside the s More

by Madregalowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Hidalgo
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Zeigler Toyota of Racine responded

We are disappointed to read that your recent experience was not satisfactory. It appears as though we mishandled your situation, and for this we apologize. We do not want anyone to leave our dealership believing we have not make every effort to earn their business. At (dealer name), our focus is to provide consumers with excellent customer service. You may contact me anytime to voice any additional concerns.

March 12, 2023

No pressure dealership! Leanne was wonderful to work with. She took her time with us to find the perfect vehicle we were looking for. I had surgery a week later and she call More

by blondie64_05
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lee Ann Kwiatkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Rydberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Zeigler Toyota of Racine responded

Thank you so much for sharing your experience with Zeigler Toyota of Racine and Leeanne. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Toyota! The team will be thrilled to hear your feedback!

March 11, 2023

We had a great experience with Lee Ann. Very caring and knowledgeable.we had kids along and she was so great to them. We will definitely purchase another vehicle from her in the future. More

by Stormschmitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Ann Kwiatkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Zeigler Toyota of Racine responded

I just saw the positive note you left about our store, and I wanted to send a personal thank you. It’s so rewarding to know that someone had a good experience with our business and felt compelled to share that experience with others. In this day and age, positive reviews are especially important to a business like ours. Again, thank you so much. Please let us know if there’s ever anything you need. Your Team at Zeigler Toyota of Racine.

March 04, 2023

Bought a hybrid RAV4 and worked with Mark Stockton. There was no high pressure sales tactics. He asked me what I was interested in, discussed options, and answered all my questions. When I picked up my More

by Lisa D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Stockton
May 02, 2023 -

Zeigler Toyota of Racine responded

I just saw the positive note you left about our store, and I wanted to send a personal thank you. It’s so rewarding to know that someone had a good experience with our business and felt compelled to share that experience with others. In this day and age, positive reviews are especially important to a business like ours. Again, thank you so much. Please let us know if there’s ever anything you need. Your Team at Zeigler Toyota of Racine.

March 03, 2023

Darone was our sales person and he was outstanding. He did not use high pressure tactics, he gave us the facts, listened to what I was saying, and we got the deal done. And a shout out to Brad in the f More

by kalinedrive
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darone Spears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Williams
May 02, 2023 -

Zeigler Toyota of Racine responded

I just saw the positive note you left about our store, and I wanted to send a personal thank you. It’s so rewarding to know that someone had a good experience with our business and felt compelled to share that experience with others. In this day and age, positive reviews are especially important to a business like ours. Again, thank you so much. Please let us know if there’s ever anything you need. Your Team at Zeigler Toyota of Racine.

March 01, 2023

I recently purchased my second used vehicle from this dealership and once again was very satisfied with the service and salesmanship. Jonathan Mendez (salesman) and Chris Noa (manager) were the gentleman More

by haumersend
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jonathan Mendez
May 02, 2023 -

Zeigler Toyota of Racine responded

I just saw the positive note you left about our store, and I wanted to send a personal thank you. It’s so rewarding to know that someone had a good experience with our business and felt compelled to share that experience with others. In this day and age, positive reviews are especially important to a business like ours. Again, thank you so much. Please let us know if there’s ever anything you need. Your Team at Zeigler Toyota of Racine.

February 21, 2023

Darone was the sales person who sold me a vehicle! The purchase was enjoyable Great sales great service More

by john wesley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darone Spears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Zeigler Toyota of Racine responded

Dear John, Congratulations on your new car! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Darone and Sales Team know how pleased you are with their service. Once again, welcome to the family and we sincerely hope you enjoy every single mile in your new car! Sincerely, Zeigler Toyota of Racine

February 08, 2023

BEWARE of this dealership, lots of hidden fees that weren’t advertised and finance manager only cares about selling you their xx warranty packages all the while confusing you more about the numbers. S More

by fuevang5541
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sophia Baldino
Feb 21, 2023 -

Zeigler Toyota of Racine responded

We apologize for your negative experience. At Toyota we are committed to fair, honest pricing. It’s unfortunate that there was miscommunication and you were unhappy after pricing was discussed. We value our customers and truly appreciate the time to share your opinions. Please contact us at your earliest convenience so we may fully understand your grievances and work to change your opinion of our dealership. Again, thank you for taking the time to write this review. We look forward to hearing from you. Respectfully, Gene Somers 262-886-5111

February 06, 2023

Great experience at Zeigler Toyota of Racine. Lee Ann really went out of her way to help us and accommodate our schedule and needs. Will definitely be back in the future. We already love our Toyo More

by Rgoelz427
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Ann Kwiatkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Zeigler Toyota of Racine responded

We’re glad that Lee Ann was able to address your purchasing needs and to place you in a Toyota 4Runner that met your specifications. We appreciate you choosing (dealer name) as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new (make/model)! Please come back and see us again soon! Sincerely, (contact name)

January 27, 2023

CJ Simmons is the salesman to see. Professional, courteous, and an advocate for the customer. Stopped at the dealership to see a vehicle for my son and ended up buying it on the spot More

by HighlanderPurchase
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
CJ Simmons
Jan 27, 2023 -

Zeigler Toyota of Racine responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Zeigler Toyota of Racne, enjoy that ride! Sincerely, Gene Somers

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