Zeigler Toyota of Racine

Purchased a Certified Gold 2021 Camry Hybrid by Brad Neuendorf. Purchase was swift and incomplete. I was not provided an inspection sheet of vehicle upon purchase, no secondary key, and was told it was Neuendorf. Purchase was swift and incomplete. I was not provided an inspection sheet of vehicle upon purchase, no secondary key, and was told it was good to go. Next morning after purchasing the vehicle, the driver side headlight would not turn on. Took car in to local dealership and they stated the assembly bracket to the headlight was broken and would not be covered under warranty. Brad did not return any emails or phone calls about this issue. Multiple managers told me “You signed purchase vehicle as is” and refused to cover the headlight replacement. Overall I was sold a vehicle with a malfunctioning headlight and told it was street safe and legal. I have now foot the bill for $2300 in necessary repairs. This dealership should not be a certified Toyota dealership, and should be avoided at all costs. More

I loved buying my new (to me) Rav4 from Ziegler Toyota this past weekend. Wyatt and Brad were fun to work with, provided me with education and understood I really needed a new car ASAP due to some safety this past weekend. Wyatt and Brad were fun to work with, provided me with education and understood I really needed a new car ASAP due to some safety issues on my old Rav4. I really felt like they cared about me and my situation and it was delightful to leave with a car I think I will be able to have for years to come. They really worked hard to make it happen for me! More

Had a great experience with finding my new vehicle. Josh was very helpful and pleasant to work with! Josh was very helpful and pleasant to work with! More

Service was quick and they were very friendly. Easy to make an appointment. Would definitely recommend! Easy to make an appointment. Would definitely recommend! More

This is our second car we brought from Zeigler our first through Toyota and again it was a great and flawless experience. Thanks to Lee Ann for helping setting up our app for our car, she was very knowledg through Toyota and again it was a great and flawless experience. Thanks to Lee Ann for helping setting up our app for our car, she was very knowledgeable and personable. She made our experience very easy. I would definitely More

All went great with our truck buying experience. Thank you Lee Ann for all your help! Thank you Lee Ann for all your help! More

Very good experience. Good follow up. Good instruction on the car's features. They sell a good product. Good follow up. Good instruction on the car's features. They sell a good product. More

Stopped Friday to check out the Captiva. Was told by Mark that it was coming in the following week when new vehicle arrived and was assured he would call as soon as it came in. Offered to pu Was told by Mark that it was coming in the following week when new vehicle arrived and was assured he would call as soon as it came in. Offered to put money down to hold, etc. but was told it was not possible. Checked website today and noticed it now had photos so messaged Mark that I would stop in later and he said he would be able to move car off the lot for later. Again, asked if I could put money down and was told no. I then decided to come down right away, messaged Mark and he said someone was test driving. 5 minutes later it was apparently sold. Talked to sales manager, he gave a slightly different story on availability. Told him again I would have purchased sight unseen, he said who would do that? CarMax, Carvana, many online dealers sell that way. Car still shows as available online. Very unprofessional overall - super shady. Definitely would not recommend. More

Wyatt was great. Personable, knowledgeable, and patient. Enjoyed working with him! Sophia was equally professional and efficiently laid out all of the paperwork an Personable, knowledgeable, and patient. Enjoyed working with him! Sophia was equally professional and efficiently laid out all of the paperwork and terms. More

Wyatt and Brad were great! Wyatt was great to work with and very personable. He made getting my first car on my own very easy. Would definitely recommend. Wyatt was great to work with and very personable. He made getting my first car on my own very easy. Would definitely recommend. More