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Zeigler Subaru of Schererville - Service Center
Schererville, IN
115 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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115 Reviews of Zeigler Subaru of Schererville - Service Center
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February 22, 2025
Very pleasant clerk, Torie. I stopped in without an appointment, but was able to get. service quickly. Oil change in less than an hour. Thanks!!! I stopped in without an appointment, but was able to get. service quickly. Oil change in less than an hour. Thanks!!! More
by CAFLOR
Verified CustomerEmployees Worked With
Torie
February 21, 2025
As usual, really great service here. Was able to get an appointment quickly, and was very relieved at the result. Exceptional service was provided months ago, when we had a major issue Was able to get an appointment quickly, and was very relieved at the result. Exceptional service was provided months ago, when we had a major issue with the car as well. More
by PATRICIAMCCNN
Employees Worked With
Stephen Miskov
February 21, 2025
The staff is always super friendly! I also like that we get updates on our service. Great job I also like that we get updates on our service. Great job More
by smileyboo79
February 20, 2025
Great customer service. Always informative every step of the way very helpful and detailed about everything going on with my repair. Great experience Always informative every step of the way very helpful and detailed about everything going on with my repair. Great experience More
by ryanrod90
Employees Worked With
Tori
February 20, 2025
I cannot say anything critical about my visit to this Service Department. Steve is very cordial and helpful. A very polite young man. He was very patient and most informative. Anna is very efficien Service Department. Steve is very cordial and helpful. A very polite young man. He was very patient and most informative. Anna is very efficient and follows thru with my calls. Thanks to all. More
by SIMONCS08
Employees Worked With
February 20, 2025
Could not find anybody that understood all the features on the dash. The one person was busy. The dealer owners manuals are long, laborious, confusing, worst thing I read since a few of my college course b on the dash. The one person was busy. The dealer owners manuals are long, laborious, confusing, worst thing I read since a few of my college course books. I need someone to explain all the features I have on the car. Also my receipt said I received a car wash which is not true! More
by jvsepiol
February 20, 2025
Constantly upselling services. I sent my elderly mother for an oil change and she left with several hundreds of dollars of additional services. The classic dirty sales man in the f I sent my elderly mother for an oil change and she left with several hundreds of dollars of additional services. The classic dirty sales man in the form of a service department making old vulnerable people feel compelled to purchase additional services. Fortunately the email is tied to my account and not my mother’s, so I can be transparent about my disappointment. I’ll ensure I tell my senior parent to JUST SAY NO and to discuss any and all additional services they offer prior to saying yes. I am tempted to prepay for ONE service prior to my Mom going in to avoid these tactics. People lives on fixed incomes and with the cost of living right ow, SHAME ON YOU ZEIGLER service dept. you are looking for sales with scare tactics! More
by ELIA H.
Employees Worked With
February 20, 2025
When I called for my recall service, I was told up to an hour for total repair and wait time. It took about 3 hours. When I told the service advisor at the desk he told me that I should’ve called them and n hour for total repair and wait time. It took about 3 hours. When I told the service advisor at the desk he told me that I should’ve called them and not regular service. I did speak to a service advisor. I could’ve went home and came back but instead I sat there for 3 hours. Absolutely unacceptable. I had to move around an appointment because of this. I didnt even get an apology. Instead I got an explanation and was told who I should’ve called. What a joke. More
by PAPADIMITRIOU65
Employees Worked With
Not sure who I spoke with on the phone. Was a female service advisor.
