Zeigler Subaru of Schererville

Unexpected I saw a car online and set up an appointment with the internet team, I am about an hour away and they were upfront with me and awnsered all of my qu I saw a car online and set up an appointment with the internet team, I am about an hour away and they were upfront with me and awnsered all of my questions, the car was at the detail shop but they told me that they would have it there at 5PM. When i arrived the car was there as promised and I met with Joe Schavo. He seemed very knoledgable about the specific product I was looking at and awnsered all of my questions and took me on a test drive. I was a little uneasy about the miles but Joe showed me the complete inspection and showed me what the dealer had done to the car. We settled on a price and I agreed to come back the following day to inspect the underside of the vehicle. (The service dept was closed for the day) We agreed on a time and Joe had it all ready. I was happy and we were doing the paperwork. The car had only one key and they are expensive so Joe saved me some money so I could get a new one. Everyone was nice and the place was professional. That was a month ago and I left a happy customer. *UPDATE* A couple of weeks later Joe calls me on the phone and says the customer dropped off some extra items for the car including a spare key. Although it would have been simpler to pitch everything in th trash because the deal was done he took the time to ship these things to my house hence this review. To me a good person does the right thing when no ones watching and thats what Joe did for me. Highly Recommended - Give Joe a call More

Dealer with no credit, breach the contract, be aware! If there is 0 star I will give this dealer 0 star. My husband and I planned to buy a Subaru outback. The sales Danielle offered the best price, so we If there is 0 star I will give this dealer 0 star. My husband and I planned to buy a Subaru outback. The sales Danielle offered the best price, so we decided to purchase from them on 5/16. However, the outback we wanted was still in transit, we were told it would arrive 5/28. So we paid $500 deposit and waited to purchase it when it is available. We contacted them again on 5/28 to confirm the arrival of the vehicle. You know what? They told us even we have paid the deposit, they breached the contract and sold that car to other people! This dealer has no credit at all! I want to warn everybody who is going to spend money there about that. More

Great car and a great price! Ordered a 2015 Forester from this dealership and my experience was great! No hassles, no upcharges, no pushy salesmen and a great deal to boot! High Ordered a 2015 Forester from this dealership and my experience was great! No hassles, no upcharges, no pushy salesmen and a great deal to boot! Highly recommended. More

No Customer Service Bought 4 new Subaru's from this dealer since 2000. Unfortunately, this was the last from them, New ownership that sacrifices customer service, commu Bought 4 new Subaru's from this dealer since 2000. Unfortunately, this was the last from them, New ownership that sacrifices customer service, communication and integrity for a good price. You are treated as a number, a unit----not a person. Too many excuses and apologies for simply not doing ones job. More

poor follow up service I brought a new legacy and it died 4 months after. When I went back to the dealership the manager said they only sell the car and I will habe to call I brought a new legacy and it died 4 months after. When I went back to the dealership the manager said they only sell the car and I will habe to call sabaru of America and talk to them. I have been without a car for 5 days now. More

The service is great, thanks to Frank and Ken. Frank has been honest with me for the past 7 years. Ken is a meticulous mechanic that is second to none. Even though my Subaru is now over 7 years old, I con been honest with me for the past 7 years. Ken is a meticulous mechanic that is second to none. Even though my Subaru is now over 7 years old, I continue to go to Subaru of Merrillville for all of my service needs due to the faith and trust I have in Frank and Ken. It doesn't get any better than this! More