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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,102 Reviews

1,102 Reviews of Zeigler Subaru of Lafayette - Service Center

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September 08, 2020

Austin did a good job. Service was excellent. It is a long way for us to get to the dealership but we will keep coming back as long as we can. More

by JSTEMBEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Zeigler Subaru of Lafayette responded

Thank you so much for the kind review! We're truly grateful to have you as a part of the Bob Rohrman Subaru family, and we look forward to your next visit - take care!

September 06, 2020

it was fine. I do like the text updates. My car did not get washed at the finish and this has happened before, next time I will inspect before I leave More

by SALMON.B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to share this feedback - we will be addressing your comments with our team. We appreciate you trusting us with your vehicle's maintenance needs and we hope to see you again in the future. Take care!

September 02, 2020

I showed up a few minutes early for the appointment. Austin was efficient and clearly explained the process. I appreciated the outdoor table I could wait at during the Covid pandemic. A text informed More

by MCMILLIN
Recommend Dealer
Yes
Employees Worked With
David Austin quite good.
Sep 03, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us a review! We appreciate you choosing Bob Rohrman Subaru for your service needs, and we look forward to seeing you again in the future. Take care!

August 29, 2020

This dealership always exceeds myexpectations! The sales This dealership always exceeds my expectations! The sales department treats me fairly with the minimum amount of haggling On price And the service More

by wells_dds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Zeigler Subaru of Lafayette responded

We're so happy to hear this! Your loyal business is greatly appreciated by all of us here at Bob Rohrman Subaru, and we look forward to your next visit - take care!

August 28, 2020

All work was completed in the time allotted. The ladies at the desk were welcoming, efficient, and competent. A most satisfying experience, as always. Thanks.. More

by PSWAILS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie
Sep 01, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for the kind review! We appreciate you being a part of the Bob Rohrman Subaru family, and we look forward to your next visit!

August 27, 2020

The service was excellent! Kenzie did a great job kept me informed on the progress of the service I was getting, and what they were doing More

by garymo48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie
Aug 28, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for the kind review - we'll be sure to share with Kenzie! We appreciate you choosing Bob Rohrman Subaru for your vehicle's service needs, and we look forward to seeing you again in the future!

August 27, 2020

Very satisfied with the service received and the professionalism of all that I interfaced with. My only concern is the price for an oil change and tire rotation has become excessive. More

by DELOACHED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cravatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for the kind comments about our service team, and for taking the time to share this feedback. We appreciate you trusting us with your vehicle's service needs and we look forward to seeing you again in the future. Take care!

August 25, 2020

I appreciated the loaner vehicle for use during my recall repair. Everyone was friendly, knowledgeable and my car was done in a reasonable time period. More

by dreamdesigns1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us a review - it is much appreciated by all of us here at Bob Rohrman Subaru, and we hope to see you again in the future!

August 25, 2020

Everyone was very courteous and friendly. They listened to and answered all my questions. And the work was done very quickly. Couldn't have asked for better service. More

by CHERYL.HATHAWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Zeigler Subaru of Lafayette responded

Thank you so much for the kind review! We appreciate you trusting Bob Rohrman Subaru with your vehicle's service needs, and we look forward to seeing you again in the future - take care!

August 23, 2020

Great service, friendly and knowledgeable staff. Great Great service, friendly and knowledgeable staff. Great service, friendly and knowledgeable staff. Great service, friendly and knowledgeable staff. More

by TMARTIN2788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us a review! We appreciate you choosing Bob Rohrman Subaru for your vehicle's service needs, and we look forward to seeing you again in the future!

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