Zeigler Subaru of Lafayette - Service Center

Jenny was very friendly, helpful and attentive. She kept me updated throughout the repair. Because paint was involved, and I can't go through the car wash, I won't know for a while if the leak is fixed. I me updated throughout the repair. Because paint was involved, and I can't go through the car wash, I won't know for a while if the leak is fixed. I have confidence that it will be fine. More

My service rep Jenny was amazing. I forgot my door opener twice and she took time to get it and set it aside for me to pick up later. opener twice and she took time to get it and set it aside for me to pick up later. More

Staff is friendly, efficient and knowledgeable. Communication was good and repairs were completed in a timely manner. Waiting area is neat and clean. This is my second Forester and I love this mode Communication was good and repairs were completed in a timely manner. Waiting area is neat and clean. This is my second Forester and I love this model. I would buy another Subaru when shopping for my next vehicle. More

I brought my car in for a recall notice and scheduled an appointment. When I arrived several says later I was told the repair person who would do the wok wasn't there on the day my appt. was scheduled. So I appointment. When I arrived several says later I was told the repair person who would do the wok wasn't there on the day my appt. was scheduled. So I had to wait a week to get it done. This should not happen. The work was done on time though and no difficulties. Thanks, More

The service consultants were amazing. They were all so friendly and answered any questions I had. The pricing for service seemed pretty standard (they’re all outrageous). friendly and answered any questions I had. The pricing for service seemed pretty standard (they’re all outrageous). More

Staff were so friendly and helpful. Kenzie communicated with me throughout the service period and went out of her way to make my visit efficient and pleasant. I also felt all precautions were being taken t with me throughout the service period and went out of her way to make my visit efficient and pleasant. I also felt all precautions were being taken to keep customers and staff safe during the pandemic. More

I’ve leased my last 3 cars from this dealership, Shane has always done an exceptional job.. He is very personable, knowledgeable and really cares about helping me. From the first contact to me driving awa has always done an exceptional job.. He is very personable, knowledgeable and really cares about helping me. From the first contact to me driving away with my new car Shane is always there making sure everything goes smoothly. Until recently I’ve never had to deal with the service department, Kenzie did an awesome job taking care of me.. More

I received Excellent service. I was impressed with the COVID security as well. Ole Bob Rohrman would be proud of what you folks are doing to boost his legacy COVID security as well. Ole Bob Rohrman would be proud of what you folks are doing to boost his legacy More

I got excellent and individualized service from Jenny. She immediately provided me with service records upon request which enabled me to prioritize the services I got on that day. She immediately provided me with service records upon request which enabled me to prioritize the services I got on that day. More