Zeigler Subaru of Lafayette - Service Center

My car was in for routine oil change and service. I had also requested a wheel alignment. I was told the alignment should be delayed until new tires were installed. The remaining service was accomplished also requested a wheel alignment. I was told the alignment should be delayed until new tires were installed. The remaining service was accomplished in timely fashion, with a nice complimentary wash at the end. Also updated radio software at no charge. Well done!! More

My experience at this dealership for service on my car went as expected. He took my car in at the appointment time and let me know it would be 45min to 1hr wait. The job took exactly 1hr. I had tires rota went as expected. He took my car in at the appointment time and let me know it would be 45min to 1hr wait. The job took exactly 1hr. I had tires rotated and afterwards my car is indicating low tire pressure for some reason. I’ll have to figure out why. Otherwise, no issues or concerns. More

The service Dept was closed when we came to pick up our Ascent and no one knew where our keys were. And the car wash was not good! Ascent and no one knew where our keys were. And the car wash was not good! More

Work was timely, accurate, I was kept informed of progress throughout the day. Having a loaner car available to me allowed me to maintain my schedule of activities without interruption progress throughout the day. Having a loaner car available to me allowed me to maintain my schedule of activities without interruption More

All my experiences over the past three years at Bob Rohrman Subaru, both sales and service, have been overwhelmingly positive! The service is always performed efficiently - and on time. The check-in Rohrman Subaru, both sales and service, have been overwhelmingly positive! The service is always performed efficiently - and on time. The check-in process is always welcoming. I appreciate their dedication to excellence! More

Excellent from the time I pulled in without an appt. to fixed and washed. Could not not ask for better treatment or easier service. Well done! fixed and washed. Could not not ask for better treatment or easier service. Well done! More

This single experience was flawless, although others at this dealer have been far from flawless. Survey asks for this experience, so I give stars. Over all of my experiences, the sales team is fantastic. this dealer have been far from flawless. Survey asks for this experience, so I give stars. Over all of my experiences, the sales team is fantastic. It is the associated support groups and the lack of interdepartmental communication (service to sales, etc.) which has caused me major issues in the past. I hope this experience means there has been improvement. More

ArrivedWaited on by courteous young manWilling to Arrived Waited on by courteous young man Willing to assist me with my needs Info.taken with ? And answers Made me feel part of the business Reque Arrived Waited on by courteous young man Willing to assist me with my needs Info.taken with ? And answers Made me feel part of the business Request finished in record time Staff also in giving directions and leading me to My quest. Made my day Thanks for being here Mr.Thoma More

The service I received was excellent. Jenny was incredibly warm and helpful in answering all my questions; very knowledgable. I was at Subaru for an airbag replacement and the entire process was sm incredibly warm and helpful in answering all my questions; very knowledgable. I was at Subaru for an airbag replacement and the entire process was smooth and Jenny kept me up to date with the progress until completion. Thank you so much! More

To many trips to have it fix then after in shop something else get wrong. Seem as if they create new problems at time. Price too high else get wrong. Seem as if they create new problems at time. Price too high More