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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,102 Reviews

1,102 Reviews of Zeigler Subaru of Lafayette - Service Center

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November 13, 2021

Jenny Scott was awesome… even after I got very angry and said some things that she had no control over… she was super awesome. I took some of my dads death hurt out on her, and I told her I was So Sorrry! More

by MAMARLE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us a review. We totally understand and are glad to hear that Jenny could continue to provide excellent service during such an emotional time. Thanks again for the kind review and please don't hesitate to reach out if we can be of service again in the future! - The Bob Rohrman Subaru Team

November 13, 2021

Service center associates were very friendly and professional. Check in was very simple and quick. More

by CAMPERLB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Taylor Cooper
Nov 15, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for your 5-stars! See you next time at Bob Rohrman Subaru!

November 13, 2021

Prompt care, prompt responses to my concerns. The venue is always very clean and maintained. Jenny Scott and Kandace Pherson are fantastic to work with in service. More

by jessica.veach2208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kandace Pherson
Nov 15, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for your review, Jessica! We're so happy that Jenny and Kandace earned your 5-stars! -Bob Rohrman Subaru

November 11, 2021

Very friendly and great customer service! Everyone seems happy to help out with whatever they can. More

by Scott Daily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Zeigler Subaru of Lafayette responded

Scott, we are so proud to hear that you had such a great time working with our team at Bob Rohrman Subaru could do such great work for you!

November 11, 2021

I appreciate being able to get a loaner car so I don’t have to change my work schedule More

by JULIEMIRANDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Taylor Cooper
Nov 11, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for the review! We appreciate you trusting Bob Rohrman Subaru with your vehicle's service needs and are glad to hear that our loaner cars have been helpful for you. Take care and we'll see you at your next visit!

November 11, 2021

Very nice people to work with. They are always looking out for my car's well being and make it as easy and convenient as possible. More

by ttsportsmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Taylor Cooper
Nov 11, 2021 -

Zeigler Subaru of Lafayette responded

Thank you so much for your kind review! It's our privilege to help look after your vehicle and we look forward to your next visit with us here at Bob Rohrman Subaru!

November 11, 2021

Very good service. People were very friendly and helpful. Everything was very well taken care of. More

by tamiminniear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Taylor Cooper
Nov 11, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to review your recent visit with us! We're glad to hear our team took great care of you and we hope to see you again next time here at Bob Rohrman Subaru!

November 11, 2021

Very friendly and helpful. Kept me updated on the service being performed. I love the comfort of the waiting area. More

by SUSANNE56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Taylor Cooper
Nov 12, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us a review! We appreciate you visiting our team here at Bob Rohrman Subaru and hope we have the opportunity to serve you again in the future!

November 11, 2021

Very accommodating and friendly. Listen to my needs and responded positively. i very much appreciated her helpful manner. More

by TLUZADER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
Nov 11, 2021 -

Zeigler Subaru of Lafayette responded

We're thrilled to receive your positive feedback! Thank you for visiting our team here at Bob Rohrman Subaru and please don't hesitate to reach out if there's anything else we can do for you!

November 11, 2021

Very friendly helpful and good job and quick very pleased vast improvement over past services good job thanks More

by paceman0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan express service
Nov 12, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for the wonderful feedback about your recent visit here at Bob Rohrman Subaru! We appreciate your business and look forward to seeing you again next time!

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