Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,102 Reviews
Call Service Center (765) 588-9603

1,102 Reviews of Zeigler Subaru of Lafayette - Service Center

Sort by
November 16, 2021

The customer service is really good. Have been very pleased with everyone I have worked with at this facility. More

by clashley0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
Report | Print
Nov 17, 2021 -

Zeigler Subaru of Lafayette responded

We're so happy to hear this! Thank you for being a Bob Rohrman Subaru customer. We look forward to your next visit!

November 16, 2021

It was my first servicing after buying the car, so it was free, but it would have cost $160 - can't see doing that very often on my own dime. There's also not a clear and comfortable place to wait, and the m More

by VBLACK846
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know any names
Report | Print
Nov 18, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to share this feedback. We will be taking it into consideration as we work to continually improve the service we provide to our valued customers. If you have any further questions or concerns, please feel free to contact me directly. Thanks again, Brad Belaire - General Manager - 765-449-8100

November 16, 2021

No problems w oil change. Made appt and got right in. Vehicle ready when I went back to pick up More

by mgmuroski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for trusting Bob Rohrman Subaru with your service needs! We hope you'll be visiting us again in the future!

November 15, 2021

They take care of My car very well and take care of me also great service More

by MNCAMP1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cravatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for being a Bob Rohrman Subaru customer! We appreciate your great review and look forward to your next visit with us!

November 15, 2021

Communicated well about the status of the vehicle. Little pricey for the repairs. Good Service. More

by KUMESHJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Taylor Cooper
Report | Print
Nov 22, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for the review and feedback. We hope we can be of service to you again in the future! - The Bob Rohrman Subaru Team

November 15, 2021

They listen to me when I try to explain what is wrong with my vehicle. More

by MRFARMS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for the positive feedback! We appreciate you giving us the opportunity to serve you and look forward to seeing you again next time here at Bob Rohrman Subaru!

November 15, 2021

Very competent, energetic and friendly staff. Also a very clean facility with clean waiting lounge. More

by TGRAY8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Taylor Cooper
Report | Print
Nov 16, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for your positive feedback! We hope to see you again next time here at Bob Rohrman Subaru!

November 14, 2021

Went in for recall repairs and my car wasn't fixed correctly which made it super dangerous to drive. I had have my car towed back to the dealership for them to fix what they broke More

by KNONELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Taylor Cooper
Report | Print
Dec 01, 2021 -

Zeigler Subaru of Lafayette responded

We never want our customers to leave with red flags or uncertainty about the service they received, and we would like to speak with you further regarding this. If you have any further concerns about your service, feel free to contact me. Thanks, Brad Belaire - General Manager - 765-449-8100

November 13, 2021

The young lady was very professional and yet warm and friendly. She clearly explained every step of the procedure and estimated time it would take.. Waiting area was very comfortable although, I was in More

by BARB15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Young lady at the reception desk
Report | Print
Nov 15, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for the review and feedback. We appreciate you coming to visit us here at Bob Rohrman Subaru and look forward to seeing you again next time!

November 13, 2021

Expert service with a professional smile. I've never experienced dealership courtesy like Bob Rohrman Subaru. More

by DWHARRELL6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
Report | Print
Nov 15, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for your review! We look forward to seeing you next time at Bob Rohrman Subaru!

1
...
52
53
54
...
111