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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,102 Reviews
Call Service Center (765) 588-9603

1,102 Reviews of Zeigler Subaru of Lafayette - Service Center

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November 26, 2021

The staff was very helpful, nice and professional. The speed of service was really fast! More

by LJENKINS8591
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Kyle Bandelier, Ronald Geier
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Nov 29, 2021 -

Zeigler Subaru of Lafayette responded

This is so great to hear! Thank you for taking the time to leave Bob Rohrman Subaru such a great five-star review!

November 24, 2021

I have been very happy with this dealership. I am very I have been very happy with this dealership. I am very glad that I bought a Subaru More

by BEIGHTSOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Geier
Report | Print
Nov 29, 2021 -

Zeigler Subaru of Lafayette responded

We're so happy to hear this! Thank you for trusting Bob Rohrman Subaru with your business and please don't hesitate to reach out if there's anything else we can do for you!

November 22, 2021

My experience at Bob Rohrman Subaru was top notch. The staff at the service station were amazing. The work they did was written down and very clear. I knew what I was getting and knew what I was paying More

by JADEMASSAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carra Baker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes
Report | Print
Nov 23, 2021 -

Zeigler Subaru of Lafayette responded

It's great to hear the Bob Rohrman Subaru team has succeeded in making you feel welcome here! Thank you so much for having confidence in us to provide the best care possible to your vehicle!

Nov 23, 2021 -

JADEMASSAGE responded

You are welcome...keep caring about us (your customers) I look forward to coming back when needed

November 21, 2021

The sevice was amazing. You staff goes over and above to make the experience delightful. More

by charles.cantrell6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2021 -

Zeigler Subaru of Lafayette responded

This is so great to hear, Charles! Thank you for taking the time to leave Bob Rohrman Subaru such a wonderful five-star review!

November 21, 2021

They have always been attentive to any concerns we might have and always explain what they have done. More

by CKSMITH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Taylor Cooper
Report | Print
Nov 23, 2021 -

Zeigler Subaru of Lafayette responded

We're so glad the team has provided such great care to you! Thank you for coming to Bob Rohrman Subaru!

November 19, 2021

Very friendly, but should have been transparent that they did not have parts before work was started. More

by lsh5757
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot
Report | Print
Nov 22, 2021 -

Zeigler Subaru of Lafayette responded

We understand your frustration and appreciate you bringing this information to our attention. We assure you that customer feedback is integral to how we operate, and we'll present these concerns to the team. I encourage you to reach out to me at your earliest convenience to discuss this in more detail and find a resolution. Thank you, Brad Belaire - General Manager - 765-449-8100

November 18, 2021

Was able to drop my car off prior to work. Was done and ready by the time I got off work. More

by WENDALLKIRSTEN12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
Report | Print
Nov 19, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for sharing your experience! We appreciate you trusting the Bob Rohrman Subaru team with your vehicle and hope we can be of service to you again in the future!

November 18, 2021

Excellent service, especially the interaction with all the service people! etc, etc, etc, etc, etc. More

by BARRETT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karalee Sollars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Summers, Craig Gipson, Brad Belaire, Avery Burrows, Kandace Pherson, Jordan Shoff, Kenzie Hughes, Taylor Cooper
Report | Print
Nov 19, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us a review! It was a pleasure having you visit us here at Bob Rohrman Subaru and we hope to see you again next time!

November 17, 2021

If it wasn’t for Jenny I would go to a different dealership. She is the best! More

by Subaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for the kind review! We're glad to hear that Jenny continues to earn your loyal business and we'll be sure to let her know how much you appreciate her awesome service. Take care and we'll see you next time here at Bob Rohrman Subaru!

November 17, 2021

Everyone we very friendly and my service was completed in a reasonable time. Very friendly staff over all. More

by jwhub8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Taylor Cooper
Report | Print
Nov 18, 2021 -

Zeigler Subaru of Lafayette responded

Thanks for the feedback about your recent visit here at Bob Rohrman Subaru! We appreciate your business and look forward to serving you again in the future!

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