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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,172 Reviews
Call Service Center (765) 588-9603

1,172 Reviews of Zeigler Subaru of Lafayette - Service Center

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April 27, 2025

I had a tire replaced and the replacement tire that was put on has a slow leak in it. More

by CRSEARS95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Zeigler Subaru of Lafayette responded

I would appreciate the chance to step in and assist you. If you would consider sharing some additional information about your experience, here is my contact info. Thank you, Karalee Sollars - Service Manager - karaleesollars@zeigler.com

April 27, 2025

Helpful, prompt, knowledgeable employees ready to assist us with what we need to make our wait time easy More

by GEOMCKIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Zeigler Subaru of Lafayette responded

Hi Geo, thank you for the great feedback! We're glad to hear our team at Zeigler Subaru of Lafayette made your visit smooth and efficient. We appreciate your support! Safe travels!

April 26, 2025

Did not make the repair as needed, had to take to a shop while on vaca. More

by PCRUMLEY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none are listed
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Apr 28, 2025 -

Zeigler Subaru of Lafayette responded

Brian, I'm sorry to hear about your experience with the tire rotation and the response you received. We strive for respectful communication and it's concerning that this wasn't reflected during your visit. Please reach out so we can address this issue directly and work towards a resolution. Thank you, Ryan Southwod Service Director

April 26, 2025

Friendly, knowledgeable & listened to Our concerns & interests. Geniunely cared about what was best for us. More

by CANDYWININGER
Recommend Dealer
Yes
Employees Worked With
John Pilatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Ubelhor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Zeigler Subaru of Lafayette responded

Candy, we're delighted to hear that our team at Zeigler Subaru of Lafayette provided attentive and caring service. Thank you for sharing your experience with us! Safe travels!

April 25, 2025

Ziegler was quick to respond to my request to come in, our rep was knowledgeable and super helpful. He was sensitive of what we were looking for, our budget, and our time. We would shop here again. More

by BeckieE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hainje
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Zeigler Subaru of Lafayette responded

BeckieE, we're delighted to hear that our team at Zeigler Subaru of Lafayette was able to meet your needs efficiently and thoughtfully. Thank you for considering us again in the future!

April 24, 2025

Zeigler Subaru in Lafayette has always been honest and respectful. I never feel like they are trying to sell service that is not needed. So, there is now trust there. They wash my car when done and they k More

by CANDACE.SANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan was my service advisor, and he was 5 star
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Apr 24, 2025 -

Zeigler Subaru of Lafayette responded

Thank you for sharing your experience with Zeigler Subaru of Lafayette! We're delighted to hear that our team has earned your trust and kept you informed throughout the service. We appreciate your kind words and look forward to serving you again in the future!

April 24, 2025

Very friendly people. Will do their best to take of you. Go out of their way. Awesome service. More

by TRALEE1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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Apr 25, 2025 -

Zeigler Subaru of Lafayette responded

We’re glad to hear you always feel well taken care of by our team here at Zeigler Subaru of Lafayette! Thanks so much for your support and we'll see you next time!

April 23, 2025

Jenny, Crew and Jonathan have been helpful many times. Tina B. is a treasure! Always making sure I get to see my college student while service is being preformed...a win-win. More

by ACDC1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina B, Crew, Jenny, Jonathan
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Apr 23, 2025 -

Zeigler Subaru of Lafayette responded

It's wonderful to hear that Jenny, Crew, Jonathan, and Tina B. have consistently provided such helpful service at Zeigler Subaru of Lafayette! We're glad they make your visits enjoyable and convenient. Thank you for sharing this great feedback with us!

April 21, 2025

Greeted me and got started on my service right away while I waited. Very professional, informative and quick! More

by MJVENTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Zeigler Subaru of Lafayette responded

We're delighted to hear that your service experience was prompt and professional at Zeigler Subaru of Lafayette! Thank you for sharing your positive feedback, and we look forward to serving you again in the future.

April 19, 2025

My salesman was amazing! Answered questions and was available when I needed more information ! Recommended him to others More

by THATKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Zeigler Subaru of Lafayette responded

Hi! We're delighted to hear that your experience with our team at Zeigler Subaru of Lafayette was so positive! Thank you for recommending us, and we're always here if you need further assistance.

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