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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,102 Reviews

1,102 Reviews of Zeigler Subaru of Lafayette - Service Center

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December 28, 2021

Jenny was very courteous and friendly. The service was pretty quick too, although I did not realize simply turning on the heated windshield option in the computer would cost a whopping $60! More

by penmethod
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for reviewing your recent visit with the Bob Rohrman Subaru team! We hope we can be of service to you again in the future!

December 25, 2021

We are always treated with the utmost respect. Bob Rhorman Subaru is always quick and professional, thank you Bob Rohrman Subaru for all that you do! More

by luann.gooden
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Spoke with someone briefly, then referred to Rhorman Auto Collision Repair Center where Ted Abraham's wrote up a preliminary estimate. I was surprised at how quick we were able to get something to turn in to our insurance company.
Dec 28, 2021 -

Zeigler Subaru of Lafayette responded

We're pleased to hear it, Luana! Thank you for leaving the Bob Rohrman Subaru team this great review!

December 24, 2021

Great job of explaining what needs to be done with my maintenance plan, but please remember to re-set the notification that I need an oil change! More

by SDPOWELLZTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Zeigler Subaru of Lafayette responded

We are so proud to hear that our team at Bob Rohrman Subaru can do a good job for you! Thank you for your feedback, we'll see you for your oil change!

December 24, 2021

Love Bob Rohrmans Customer Service and High quality vehicles. I have used the collision center recently and my salesman John Pilatz also excited to get a new vehicle !!! More

by CFRAZIER7287
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pilatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Zeigler Subaru of Lafayette responded

We appreciate you taking the time to leave this great feedback and five-star rating for John and Bob Rohrman Subaru! It's great to hear that your service visit went so well! Thank you for coming to see us!

December 22, 2021

My service person, Jenny is always very helpful and knowledgeable when ever I call and need to speak to someone about my vehicle. More

by AMEDWARDSLDH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Zeigler Subaru of Lafayette responded

We're happy Jenny made this an enjoyable service visit! Thank you for coming to Bob Rohrman Subaru!

December 21, 2021

I haven’t had a bad experience at this dealership but I will say we also own a Toyota purchased at BR and I prefer the Toyota dealership. Service is a little more friendly and professional. More

by jillmc1260
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
Dec 22, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for your honest review, Jill! We look forward to seeing you next time!

December 21, 2021

I had to bring my car back in for service and everyone worked hard to make it right. More

by AJS23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Zeigler Subaru of Lafayette responded

Thanks for sharing your experience! We appreciate you giving us the opportunity to make things right and hope we can be of service to you again in the future. Take care! - The Bob Rohrman Subaru Team

December 20, 2021

Was friendly and courteous.Wait time was quick. Very Was friendly and courteous. Wait time was quick. Very helpful. Liked the friendliness and courtesy. More

by RUTHHIGGINS239
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes
Dec 20, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for the positive feedback! We appreciate you coming to visit us here at Bob Rohrman Subaru and hope to see you again next time!

December 17, 2021

Just great customer service. Everyone is so nice and friendly. I didn’t have to wait very long. More

by ELDONRAE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes
Dec 17, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for your positive feedback! We appreciate you coming to visit us here at Bob Rohrman Subaru and look forward to seeing you again next time!

December 16, 2021

Easy to get car in for an oil change. Very friendly staff. Service done quickly. More

by ramirezv4
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kandance, service dept
Dec 16, 2021 -

Zeigler Subaru of Lafayette responded

We are thrilled to hear that our team at Bob Rohrman Subaru could take wonderful care of you! Thank you so much!

Dec 16, 2021 -

Zeigler Subaru of Lafayette responded

We are thrilled to hear that our team at Bob Rohrman Subaru could take wonderful care of you! Thank you so much!

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