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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,102 Reviews
Call Service Center (765) 588-9603

1,102 Reviews of Zeigler Subaru of Lafayette - Service Center

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January 11, 2022

Service receptionist was excellent and very nice. I had a tire repaired to my satisfaction but the time it took to accomplish it was in my opinion a little longer than what it should have been. I realize tha More

by halfwhitted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Kyle Bandelier
Report | Print
Jan 14, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the review and feedback. We’re sorry your visit took longer than expected and hope you'll give us a chance to provide you with a more efficient experience next time. Please don't hesitate to reach out directly if you have any additional questions or concerns. Thanks again, Brad Belaire - General Manager - 765-449-8100

January 10, 2022

Friendly, good communication, informative. Service is done well, comfortable place to wait if I choose to do so. More

by JAMELYN9888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the positive feedback! We look forward to your next visit with us here at Bob Rohrman Subaru!

January 09, 2022

The team was very professional, knowledgeable and kind. They got the work done right and quickly! Very pleased. More

by BRITTJACOBSON91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for reviewing your experience with the Bob Rohrman Subaru team! It means a lot to hear that you're pleased and we hope we can be of service again in the future. Take care!

January 08, 2022

Bob Rohrman Subaru has always taken care of my family and me. They have quality service, and I always feel like they are trying to make sure my car is running well! More

by MTELLER58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
Report | Print
Jan 10, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for your confidence in the Bob Rohrman Subaru team! We're grateful for your support and look forward to your next visit with us!

January 08, 2022

The people are friendly. The service is slow and awful once you get a car. More

by THISISME93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle Bandelier
Report | Print
Jan 24, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to share this feedback. I'm sorry to hear you're not satisfied with the service provided by our team and would like the opportunity to discuss any concerns you have in greater detail. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Thanks again, Brad Belaire - General Manager - 765-449-8100

January 08, 2022

My appointment got mixed up but the service manager was super friendly and fit me in the same day anyway. More

by dpwebber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Kyle Bandelier
Report | Print
Jan 10, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the great review! We appreciate you coming to visit us here at Bob Rohrman Subaru and we hope to see you again next time!

January 06, 2022

Everything went as planned. Rental car was ready to pick up and the service was completed as expected. More

by matttuggle72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2022 -

Zeigler Subaru of Lafayette responded

This is awesome news, Matt! We're glad the Bob Rohrman Subaru team made your visit to our service center so easy for you! We'll see you at your next appointment!

January 05, 2022

Very nice, professional. They explain everything so we understand what’s going on. They’re always friendly and are pretty quick about getting the work completed on our car. I would definitely recommend th More

by jennifers6273
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hainje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes
Report | Print
Jan 06, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to share these wonderful comments about our team! We're honored to have you as a Bob Rohrman Subaru customer and look forward to your next visit!

January 05, 2022

Great service great communication and great interaction with my advisor, very courteous and professional… thank you More

by E.NUGENT66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2022 -

Zeigler Subaru of Lafayette responded

We appreciate you taking the time to leave us your fantastic feedback! We're happy to hear the Bob Rohrman Subaru team has made your service experience so enjoyable! Thank you for being a customer!

January 03, 2022

Jenny Scott in service was great to work with and helped me get my car serviced and working great! More

by JANETSRESLER52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2022 -

Zeigler Subaru of Lafayette responded

We're so happy to hear this and can't wait to share it with Jenny! Thanks for visiting Bob Rohrman Subaru and please don't hesitate to reach out if we can be of service again in the future!

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