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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,102 Reviews

1,102 Reviews of Zeigler Subaru of Lafayette - Service Center

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January 21, 2022

Bob Rohrman provided outstanding service and my service advisor did an excellent job communicating with me throughout the whole service. More

by koepch01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kandace , Kenzie Hughes
Jan 24, 2022 -

Zeigler Subaru of Lafayette responded

We're thrilled to receive your positive feedback! Thank you for visiting Bob Rohrman Subaru. We hope we have the opportunity to serve you again in the future!

January 21, 2022

Excellent service and very helpful. Kandace and team are the best. thank you for getting my car in and out so quickly! More

by TRAVANDSTEFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kandace Pherson
Jan 24, 2022 -

Zeigler Subaru of Lafayette responded

It's our privilege to serve you! Thanks for the wonderful comments about our team here at Bob Rohrman Subaru. We look forward to seeing you next time!

January 19, 2022

We experienced honest, personal service at Bob Rohrman. We bought a safe, reliable vehicle at a great price and it gets very good gas mileage. I don’t feel trapped by an overpriced vehicle. We are happy wi More

by JABOOTHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pilatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Zeigler Subaru of Lafayette responded

We're glad John and the Bob Rohrman Subaru team could make your experience enjoyable! We appreciate you taking the time to leave your honest feedback and we hope to see you again in the future! Thank you!

January 18, 2022

The service department is friendly, proficient, and attentive. Jenny was knowledgeable and professional. I worked with her twice and was impressed both times. More

by WIDEAWAKE1811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for trusting Jenny & the Bob Rohrman Subaru team with your service needs! We look forward to your next visit!

January 16, 2022

They were able to update my maps which on my own had been frustrating. Thanks More

by JIMBEATY3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jan 19, 2022 -

Zeigler Subaru of Lafayette responded

We're so glad we could assist you! Thanks for visiting Bob Rohrman Subaru and please don't hesitate to reach out if we can be of service again in the future!

January 14, 2022

The dealership keeps you promptly informed when receiving service. While they do mentioined additional improvements, they do not perform a hard sell! More

by KMAY3200
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Bandelier
Jan 18, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for taking a moment to review us, and thank you for coming to Bob Rohrman Subaru for your service needs! We want to keep you informed but not feel any pressure. Thank you again!

January 13, 2022

Rotated my tires but did not recommend an alignment, and after I drove away I realized that I should have asked for an alignment too. More

by missmindy77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kandace
Jan 14, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the review. Please feel free to contact our team if you'd like to follow up with an alignment. Thanks again, Brad Belaire - General Manager - 765-449-8100

January 13, 2022

They helped me discover what was wrong with my car and in a timely manner! More

by jordansswalker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
Jan 13, 2022 -

Zeigler Subaru of Lafayette responded

Jordan, we are so happy to hear that our team at Bob Rohrman Subaru can take great care of you! Bob Rohrman Subaru appreciates you!

January 13, 2022

Our first scheduled service went great. The service writer was friendly and helpful kept us up to date. Service was fast. More

by RWOJNAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Kyle Bandelier
Jan 13, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to review your recent visit with us! We look forward to seeing you again next time here at Bob Rohrman Subaru!

January 12, 2022

Excellent, personable, professional service every time Dealership goes above and beyond with great service and care of my vehicle More

by lee.sandra.jo83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Kyle Bandelier
Jan 12, 2022 -

Zeigler Subaru of Lafayette responded

Lee, we are so pleased that you can always rely on Bob Rohrman Subaru for a great experience!

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