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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,102 Reviews

1,102 Reviews of Zeigler Subaru of Lafayette - Service Center

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January 28, 2022

All went well in a timely manner service managers were very considerate and very interactive. More

by NOELR0504
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to share this positive feedback! We appreciate you coming to visit us here at Bob Rohrman Subaru and hope to see you again in the future!

January 27, 2022

Amazing service from sales to the service department. Couldn’t ask to be treated better.. Will purchase again. More

by TUCKERCHARLOTTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cravatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Ubelhor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Belaire, Kenzie Hughes, Kyle Bandelier
Jan 28, 2022 -

Zeigler Subaru of Lafayette responded

We're glad to hear that our service team provided five-star care to you! Thank you for choosing Bob Rohrman Subaru!

January 26, 2022

My service was covered under the terms of my lease so there was no charge. More

by alan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Zeigler Subaru of Lafayette responded

We're glad the Bob Rohrman Subaru team could make your service visit enjoyable! Thank you, Alan!

January 25, 2022

Great friendly stuff they go beyond their job requirement great service and I am proud to on a Subaru because I get great service I am very impressed! More

by COTNERJOHN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Kyle Bandelier
Jan 26, 2022 -

Zeigler Subaru of Lafayette responded

Wow, thank you so much for the kind review! It's truly our privilege to serve you and we look forward to seeing you next time! - The Bob Rohrman Subaru Team

January 25, 2022

The service and personnel at Bob Rohrman’s Subaru have always been top notch and professional whenever I have had any issues that need attention. More

by BAKERPHIL_01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Starrett, Kenzie Hughes
Jan 26, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the kind review of our team! We appreciate your support and look forward to your next visit with us here at Bob Rohrman Subaru!

January 25, 2022

The service department was very accomodating providing a rental vehicle while my vehicle was having the recalled items repaired. They explained everything and were very customer focused. More

by BARB.HICKNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Kyle Bandelier
Jan 26, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the positive feedback about your recent experience here at Bob Rohrman Subaru! We hope we can be of service to you again in the future!

January 24, 2022

Service department personnel provided outstanding service and my service advisor did an excellent job communicating with me throughout the whole service. Explained service and offered car wash. More

by dwayman1564
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the kind review! We're happy to hear our team provided you with an excellent experience and we look forward to seeing you again next time here at Bob Rohrman Subaru!

January 22, 2022

This Subaru dealership is really excellent to work with. Purchased our last 2 cars there, get them serviced there, and will return soon. More

by BROWNACORTI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes, Kyle Bandelier
Jan 24, 2022 -

Zeigler Subaru of Lafayette responded

We're grateful to you for leaving us this awesome five-star review! Thank you for taking the time to rate Bob Rohrman Subaru!

January 22, 2022

Abused car and tried to deny it. Will not be taking my car back here. More

by RYAN.THIES52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenny Scott
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Zeigler Subaru of Lafayette responded

Ryan, We're sorry to see the low rating. We would like to hear about the circumstances surrounding this review so the team can assist in resolving your concerns. Please contact me at your earliest convenience. Thank you, Brad Belaire - General Manager - 765-449-8100

January 22, 2022

I don't think I've ever met a group of service advisors that were more engaged and pleasant to work with. Great communication, good planning, and very helpful. More

by pete.mast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Kyle Bandelier
Jan 25, 2022 -

Zeigler Subaru of Lafayette responded

We appreciate the great review, Pete! Thank you for rating us five stars! - Bob Rohrman Subaru

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