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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,102 Reviews

1,102 Reviews of Zeigler Subaru of Lafayette - Service Center

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February 12, 2022

Quick and efficient service. Contact less option appreciated. Detailed receipt. Friendly and helpful staff. Would recommend More

by James Yi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Bandelier
Feb 15, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the awesome feedback, James! We look forward to your next visit with us here at Bob Rohrman Subaru!

February 11, 2022

Easy scheduling. Prompt greeting. Staff is professional and very kind. Work was done in a timely manner. More

by chris.gallegos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Belaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karalee Sollars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Bandelier
Feb 14, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for visiting Bob Rohrman Subaru, Chris! We appreciate your wonderful feedback and hope to see you again next time!

February 10, 2022

Nice , helpful , efficient, thorough and friendly. This was a wonderful experience ? I will be back More

by SHAN137113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Zeigler Subaru of Lafayette responded

We're so happy to hear this! Thank you for visiting Bob Rohrman Subaru. We look forward to seeing you next time!

February 09, 2022

Always a warm and welcoming environment with employees that care for you and your car well :) More

by rachelamski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the wonderful review of Bob Rohrman Subaru! We appreciate your support and look forward to your next visit!

February 08, 2022

I always have had a great experience with Subaru Service and this experience was no different. My advisor was kind, courteous, knowledgeable, efficient and very informative. My technician did a great job an More

by RNTLC2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The unknown service technician who worked on my car; Matt who transported me home and picked me up
Feb 09, 2022 -

Zeigler Subaru of Lafayette responded

It means so much to us that we could make this a great experience! Thank you for choosing Bob Rohrman Subaru to provide five-star service! We'll see you next time!

February 07, 2022

The Service was complete. Atmosphere was friendly and helpful as always. All items were explained to my satisfaction. More

by cmstocks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Zeigler Subaru of Lafayette responded

We're happy to hear it! Thank you for coming to Bob Rohrman Subaru!

February 06, 2022

Every time I come into this dealership for service it is a great experience! They go above a beyond my expectations. More

by carguy, joy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Bandelier
Feb 08, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for trusting the Bob Rohrman Subaru team with your service needs! We're honored to receive your support and look forward to seeing you at your next visit!

February 05, 2022

The staff at this dealership is always attentive and knowledgeable. I appreciate their communication skills and always am aware of the timeline and services to be completed. More

by BROWNACORTI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Bandelier
Feb 08, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to share this wonderful feedback! We appreciate you trusting the Bob Rohrman Subaru team with your vehicle's service needs and look forward to seeing you at your next visit!

February 04, 2022

Helpful professional staff always make sure you get the best service for your vehicle in the fastest time possible. More

by ttsportsmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kandace, Kyle Bandelier
Feb 07, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for your confidence in the Bob Rohrman Subaru team! We appreciate your support and look forward to your next visit!

February 03, 2022

If you have a problem with your car, they charge you an inspection fee that is not refundable even if you decide to have them fix the problem, compared to another shops where the inspection fee is applied More

by Danny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kaitlynn Hayward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for reaching out, Danny. We're sorry to hear of your disappointment and will take this feedback into consideration as we continually work to improve the service we provide to our customers. Please don't hesitate to reach out directly if you have any additional questions or concerns. Brad Belaire - General Manager - 765-449-8100

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