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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,102 Reviews

1,102 Reviews of Zeigler Subaru of Lafayette - Service Center

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February 18, 2022

The employees are friendly and helpful. Provided service to take me home and pick me up. Car wash machine was not operating well. Usually if I ask they will have car washed. I will be happy More

by MARYBERB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Bandelier
Feb 22, 2022 -

Zeigler Subaru of Lafayette responded

It means so much that our team could help you feel at ease during your visit to Bob Rohrman Subaru! We're so glad we made this a five-star experience! Thank you!

February 18, 2022

Enjoy working with Bob Rohrman staff. Everyone is welcoming and know what service we are in for. More

by MOMMYSUBARU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Bolden
Feb 22, 2022 -

Zeigler Subaru of Lafayette responded

This is great to hear! Thank you for being part of the Bob Rohrman Subaru family!

Feb 23, 2022 -

MOMMYSUBARU responded

We love our Subaru's Bob Rohrman is the place to go!!!!!

February 18, 2022

My last oil change went great. I showed up and it was done quickly. So that was good. Check out lady was very nice More

by lbechner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for sharing your recent oil change visit! We appreciate you as a customer! -Bob Rohrman Subaru

February 18, 2022

All employees always go the extra mile to take care of my car and me, too. Everyone is very helpful and professional. More

by HOLLYANNA76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Zeigler Subaru of Lafayette responded

Hi Holly, thank you for your 5-star review! We look forward to seeing you next time! -Bob Rohrman Subaru

February 18, 2022

My first oil change was a great experience. Showed up without a appointment and they got me in quickly. Very nice people to work with and friendly. More

by mkasutherlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Ratcliff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Zeigler Subaru of Lafayette responded

We're happy to hear the Bob Rohrman Subaru team could make your first appointment great! Thank you for choosing us to care for your vehicle!

February 17, 2022

It took over three months for them to finish the repairs on my car. The worst part was there was no communication from Bob Rohrman Subaru during that time. Service advisors that I dealt with were worthless. More

by DAT'sRight88
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kenzie Hughes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for bringing this to my attention. On behalf of our team, I apologize for the long wait time, as well as the lack of communication, and will make sure this feedback gets addressed appropriately. If you'd like to discuss the situation in greater detail, please feel free to contact me directly. Thanks again, Brad Belaire - General Manager - 765-449-8100

February 17, 2022

Very professional. Easy to deal with. Has to deal with the idiots at SIA constantly. More

by WBEACH5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for your 5-stars! We look forward to seeing you next time! -Bob Rohrman Subaru

February 16, 2022

Treated with total respect and courtesy. I have bought two Subarus from here. I have been able to get my car serviced each time I have taken it there through the express lane and had no issu More

by PATANDHOLLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for choosing Bob Rohrman Subaru for all of your automotive needs! We look forward to continuing business with you!

February 14, 2022

Everyone is very friendly and helpful. They are efficient and knowledgeable about servicing my Subaru I am informed of future needs More

by sue-tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the great review of our team here at Bob Rohrman Subaru! We appreciate your business and look forward to your next visit!

February 13, 2022

They are Friendly caring people, and make sure it's good quality work. Sufficient and thorough. They listen to your needs and keep you updated along the way More

by MOMALLISS06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Belaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Axle was my sales person. 5 ?, Kyle Bandelier, John Bodily
Feb 16, 2022 -

Zeigler Subaru of Lafayette responded

We're glad we were able to help you feel comfortable servicing your vehicle at Bob Rohrman Subaru! Thank you for being part of the family! We'll see you next time!

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