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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,102 Reviews

1,102 Reviews of Zeigler Subaru of Lafayette - Service Center

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February 28, 2022

My first experience was less than desirable but they contacted me, offering free replacement and a gas card. I very much appreciated their response to the issues I experienced. More

by JAHEEG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kandace Pherson
Mar 01, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to share this experience. We appreciate you giving us the opportunity to remedy the situation and hope you'll keep us in mind for any future automotive needs. Take care! - The Bob Rohrman Subaru Team

February 27, 2022

The people in the service area are so very helpful and friendly. They always help me with any questions I have. And, I REALLY love my new Outback! It is such fun to drive and it was great in the recent More

by VANCOURT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Bandelier
Mar 01, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the kind comments about our service team! We're happy to hear you're enjoying your Outback and look forward to your next visit with us here at Bob Rohrman Subaru!

February 25, 2022

Service people are always attentive, polite, friendly, and on time. The waiting room is comfortable and always clean. More

by J_MLFULTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn’t remember any one else’s name.
Feb 28, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the wonderful feedback! We appreciate you trusting the Bob Rohrman Subaru team with your vehicle's service needs and look forward to your next visit!

February 25, 2022

We loved our service. It was quick, sufficient, and clean. The rental car was also amazing and we will go again. More

by CRIDER.KRISTINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Bandelier
Feb 28, 2022 -

Zeigler Subaru of Lafayette responded

Hello, Kristine, thank you for taking the time to share your experience with our team at Bob Rohrman Subaru! We look forward to seeing you next time!

February 24, 2022

I went in for rear brake replacement. I took about two hours to perform, which about expected. A very polite young lady came out to settle the bill. All was fine. More

by elf13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Zeigler Subaru of Lafayette responded

Our team is honored to be your go-to automotive resource! Thank you for coming to Bob Rohrman Subaru!

February 24, 2022

They were very kind and informative. Fixed my issues with no questions. Also made sure I had a nice clean car. More

by OBNURSE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Bandelier
Feb 25, 2022 -

Zeigler Subaru of Lafayette responded

We're pleased to hear we could give you five-star service! Thank you for coming to Bob Rohrman Subaru!

February 24, 2022

I always get treated well and am happy with my service. They get me in and out in great time. More

by PUMROY
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Zeigler Subaru of Lafayette responded

We're glad we could make this a quick and easy experience! Thank you for coming to Bob Rohrman Subaru!

February 23, 2022

Very heart warming and attentive crew. Attitude is always on point with no hassle or problems. And always actively making sure to take good care of myself and anyone else around! More

by ozzyk1010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Zeigler Subaru of Lafayette responded

Thank you! We're honored to help you keep your vehicle running like new! We look forward to seeing you again!

February 22, 2022

The service area is always a pleasure to work with. They are pleasant and quick. I need to travel about 45 minutes to get there and it has always been a great experience. More

by Kasey1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for leaving us your great five-star review, Kasey! We're so happy we could make the trip worthwhile! It means a lot that you travel all that way to come to Bob Rohrman Subaru! See you next time!

February 21, 2022

Service was performed quickly and everyone was very helpful and informative when I received my vehicle back More

by abulrich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Starrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Shane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for your 5-stars! See you next time at Bob Rohrman Subaru!

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