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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,102 Reviews

1,102 Reviews of Zeigler Subaru of Lafayette - Service Center

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February 20, 2023

Our only problem was the sudden announcement that credit cards would not be accepted wihout a charge. This was awkward to say the least. As usual, the service itself was fine. More

by PETEKISSINGER
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Don't recall...service desk only
Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hello, we appreciate you taking the time to leave us this feedback. We would like to have a better understanding about your experience. Please reach out to us at (765) 449-8100 at your earliest convenience and we will do our best to resolve this with you.

Mar 08, 2023 -

PETEKISSINGER responded

No worries now. We are warned. petekissinger@gmail.com

February 19, 2023

Clean facility, professional employees, and they completed the service to my vehicle in less time and money than they had told me. More

by karenwhitfield14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Collins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 19, 2023

Our sales specialist Kaitlynn Hayward did a great job. She was courteous and very helpful with ensuring my buying experience was as easy as possible, considering we lived 7 hours away, she made every effo More

by JC86834
Recommend Dealer
Yes
Employees Worked With
Jordan Shillings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Holtsclaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Shane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlynn Hayward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Craig
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hello, we appreciate you taking the time to leave us this feedback. We would like to have a better understanding about your experience. Please reach out to us at (765) 449-8100 at your earliest convenience and we will do our best to resolve this with you.

February 19, 2023

Super friendly service staff. Got me in and out right away for service. Very clean shop. More

by DOCTORKAZEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 19, 2023

I have always received excellent service when it’s time to get my subaru serviced More

by EARR81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 15, 2023

5 STARS; EXCELLENT CUSTOMER SERVICE at SERVICE DESK. I was impressed by the kindness and helpfulness of the staff, from the driver who picked me up from my hotel to the other three service personnel at More

by KATHYCRAMNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faythe Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hello Kathycramner, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (765) 449-8100 so we can assist you further.

February 12, 2023

Great place to shope if you in the mood for one of the best cars made SUBARU BABY More

by SPARKSJARROD53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pilatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Kyburz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophie DeWitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 10, 2023

Scheduled service was fast and thorough. No surprises and no concerns. In and out very quickly More

by RIck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hi Rick, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 09, 2023

Service went well, no problems. Only challenges is some parts needed for recall work are on extended back order. More

by TRUNGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karalee Sollars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hi, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

February 08, 2023

Excellent service and communication, minimal wait, nice facility, very friendly, I will be back soon! More

by JERRY.JEFSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dereck Chumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophie DeWitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hi Jerry, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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