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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,102 Reviews

1,102 Reviews of Zeigler Subaru of Lafayette - Service Center

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March 10, 2022

Always helpful and knowledgeable. Associates personable and helpful. Shout out to those in Service Dept. More

by BJDTLD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the wonderful review of our team here at Bob Rohrman Subaru! We're grateful for your support and look forward to your next visit!

March 09, 2022

They are very kind, and they can help me answer most questions I have. I have good experience. More

by ZHAN4094
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Zeigler Subaru of Lafayette responded

This is great to hear, Zhan! Thank you for being a Bob Rohrman Subaru customer!

March 05, 2022

Fast and courteous service. I like that they keep you updated during the whole process too. More

by BRAMERKATHY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the awesome feedback! We appreciate you coming to visit us here at Bob Rohrman Subaru and hope to see you again next time!

March 04, 2022

Got me right in and completed the service. Explained the service and updated me on the work completed. Friendly environment. More

by KAPPA_ALUM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Bandelier
Mar 07, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the awesome review! We're so glad you came to visit us here at Bob Rohrman Subaru and we hope to see you again in the future!

March 04, 2022

The dealership was very kind and responsive. Although they weren't able to fix the problem due to there being no code error showing, they still managed to fix the glove box that had been off tra More

by MEE.SHELL1134
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenny is the only one I remember and she was delightful to work with.
Mar 07, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for sharing your experience! We appreciate you coming to visit us here at Bob Rohrman Subaru and hope we can be of service again in the future!

March 03, 2022

Feel they were concerned about my car not working efficiently and did everything to correct the issue. More

by KOZELUH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Zeigler Subaru of Lafayette responded

Thanks for sharing this feedback! We hope we can be of service to you again in the future! - The Bob Rohrman Subaru Team

March 03, 2022

Great service and always friendly! Very informative as well! Does what they can to accommodate you! More

by Kristy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Zeigler Subaru of Lafayette responded

This means the world to us, Kristy! Thank you for coming to Bob Rohrman Subaru!

March 03, 2022

The people are wonderful and kind. However, the wait time is very lengthy. I feel like when you have an appointment, depending on severity of the problem, should have a timed limit. More

by Melanie Schnelle myschnelle1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Fisher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Zeigler Subaru of Lafayette responded

Melanie, We appreciate your suggestions and assure you that we take these reviews seriously. Please don't hesitate to reach out to me directly to discuss these concerns in greater detail. Thank you, Brad Belaire - General Manager - 765-449-8100

March 02, 2022

Efficient and Knowledgeable Staff. Made buying a car fun & easy during a difficult economic time More

by GINA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Holtsclaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Zeigler Subaru of Lafayette responded

We're so happy to hear you enjoyed your experience with our team, Gina! Thank you for trusting Bob Rohrman Subaru with your business and please don't hesitate to reach out if there's anything else we can do for you!

March 01, 2022

Overall, my experience was good. They did a good job describing what my car needed and did the work at a fair price. The car runs fine and should last another 7 1/2 years. More

by rbtaylor1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Bandelier
Mar 03, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for trusting the Bob Rohrman Subaru team with your vehicle! We appreciate you taking the time to share your experience and hope to see you again next time!

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