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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,102 Reviews

1,102 Reviews of Zeigler Subaru of Lafayette - Service Center

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March 18, 2022

When I walked in I was quickly greeted and they had somebody ready to assist me. I was able to get in and out quickly great job. More

by ULISSESA1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Bandelier
Mar 18, 2022 -

Zeigler Subaru of Lafayette responded

We're so happy to hear it! Thank you for taking the time to leave Bob Rohrman Subaru your awesome review!

March 18, 2022

Kenzie is always such a joy to work with. She’s nice, always has a smile on her face and explains what is going to happen from the get go. If something arises while the car is there, she call More

by cmstoen27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for trusting Kenzie at Bob Rohrman Subaru! We look forward to seeing you next time!

March 18, 2022

It cost a lot of money for the service personnel to even look at my vehicle, then when he didn't find anything wrong, he didn't clean up the mess I brought in. Granted he didn't create the mess, but it was More

by ARLENELGORDON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jenny Scott
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Bandelier
Apr 04, 2022 -

Zeigler Subaru of Lafayette responded

Hi Arlene, I'm sorry to hear that our team did not earn your 5-stars. We appreciate your business and will address your comments with our team in hopes of providing a better experience to our future customers. Thanks, Brad Belaire - General Manager - 765-449-8100

March 17, 2022

Friendly people, fast service, replaced my battery at no charge to me while the vehicle was still under warranty. Just don't count on prompt roadside assistance, in my case there were several delays resulti More

by MTRUBINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember her name but they are all very nice people.
Mar 18, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for sharing your honest review. We appreciate your patience and hope you can trust our team with future automotive needs. Thanks, Brad Belaire - General Manager - 765-449-8100

March 17, 2022

I love my new Subaru! The salesman was friendly and worked with me for the best deal. I would highly recommend them. More

by AMDMGROSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Starrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Zeigler Subaru of Lafayette responded

We're so happy to hear it! Thank you for coming to Bob Rohrman Subaru!

March 12, 2022

Every interaction I have had with the service department at Bob Rohrman has been professional and pleasant. I drive an hour to go there and do not regret the time spent. More

by Kasey1957
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Zeigler Subaru of Lafayette responded

Kasey, we are so proud to hear that our team at Bob Rohrman Subaru could take great care of you! We are honored to be worth the drive.

March 12, 2022

I always receive excellent customer service and whoever I work with makes sure that I have all of my needs met. More

by alexmariedewitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Zeigler Subaru of Lafayette responded

We're so happy to hear this! Thank you for being a Bob Rohrman Subaru customer. We look forward to seeing you next time!

March 11, 2022

I appreciate the reminders for maintenance. They explain everything to me so I understand. They give me confidence that they are taking care of my car. It’s so easy to drive in and out, staf More

by AMB1031
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to share this wonderful feedback! We appreciate you trusting the Bob Rohrman Subaru team with your service needs and look forward to seeing you at your next visit!

March 10, 2022

Bob Rhorman Subaru is an awesome dealership! I highly recommend them. The service department is awesome. They are alway on time, and keep me informed of the progress. More

by Angie.Mcglothlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for your support, Angie! We're honored to have you as a Bob Rohrman Subaru customer and look forward to your next visit!

March 10, 2022

Friendly, courteous, and helpful staff. Excellent service center with extremely knowledgeable service technicians. Clean, modern atmosphere. More

by DYE1239
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Holtsclaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bodily
Mar 11, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave the Bob Rohrman Subaru team your awesome five-star review! We're glad you had such a positive experience!

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