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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,102 Reviews

1,102 Reviews of Zeigler Subaru of Lafayette - Service Center

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March 31, 2022

Needed a second trip to resolve my issue; they did not pay attention to my service request on the first time. BUT, second trip got it taken care of and everything has been good since then. More

by pete.mast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Bandelier
Apr 01, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for your review! We appreciate you making the second trip! We look forward to seeing you next time at Bob Rohrman Subaru!

March 30, 2022

I was pleased with receiving fast and efficient service. Will definitely be a repeat customer. More

by annaaugustin917
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Bandelier
Mar 31, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for giving us the opportunity to earn your business! We appreciate your positive feedback and look forward to serving you again in the future! - The Bob Rohrman Subaru Team

March 30, 2022

The staff have been more than helpful with everything. Jenny especially has been amazing every time i come in. More

by spaichinger2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Bandelier
Mar 31, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the kind review! We're happy to hear that Jenny continues to take wonderful care of you and we look forward to your next visit here at Bob Rohrman Subaru!

March 27, 2022

Very helpful and very kind to these 90 year old people. ...Excellent facility. The new service employee was more than kind and knowledgeable. Don and Bess Jafvert More

by DONALDJAFVERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Bandelier
Mar 29, 2022 -

Zeigler Subaru of Lafayette responded

Don & Bess - thank you so much for the kind review! It was a pleasure having you visit us here at Bob Rohrman Subaru and we hope we have the opportunity to serve you again in the future. Take care!

March 26, 2022

The person at the counter was extremely friendly and a great representative of the dealership. More

by SUSANSCANLON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am sorry that I do not remember
Mar 28, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for your 5-stars, Susan! The team appreciates your business and looks forward to seeing you next time at Bob Rohrman Subaru!

March 24, 2022

The staff at Bob Rohrman Subaru are always kind and helpful. They always address all of my concerns. More

by AARONANDAUDRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Zeigler Subaru of Lafayette responded

Thank you, Aaron! The Bob Rohrman Subaru team looks forward to assisting you again!

March 24, 2022

I had a great experience with everyone, they were polite and helpful! Thanks so much More

by salbertsonvns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Zeigler Subaru of Lafayette responded

Thank you! We're glad to hear it! - Bob Rohrman Subaru

March 23, 2022

Staff are professional, courteous, and knowledgeable. They make sure you understand all needing to do. More

by BOILERMAKERJAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Bandelier
Mar 25, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for rating us five stars! - Bob Rohrman Subaru

March 23, 2022

This is our first Subaru and the purchase experience was great! Good communication from the first test drives through to doing the paperwork. Service department answered my questions and was prompt with the More

by kabeans370
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Marking
Mar 25, 2022 -

Zeigler Subaru of Lafayette responded

Congrats on your new Subaru! We're so happy that our team found you a new vehicle! We look forward to seeing you next time at Bob Rohrman Subaru!

March 18, 2022

Always helpful, efficient, accurate in repairs, pretty fair with estimates. My associate, Jenny, is truly exceptional. More

by RNTLC2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The unknown service technician who worked on my car; Matt who transported me home and picked me up
Mar 18, 2022 -

Zeigler Subaru of Lafayette responded

We appreciate your awesome feedback! We're glad Jenny made this a great experience! Thank you! - Bob Rohrman Subaru

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