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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,102 Reviews

1,102 Reviews of Zeigler Subaru of Lafayette - Service Center

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April 14, 2022

Said I needed new brakes and tried to charge $350 for the front and $350 for the rear and they couldn’t even check my brakes because they didn’t have to right socket to pull off my after market wheels I pull More

by championnoah43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jenny Scott
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Bandelier
April 13, 2022

They were very friendly and helpful. We pulled in for express oil change and had to wait for 4 in front of us, but the waiting area was comfortable. More

by VICKIE_LYNN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Zeigler Subaru of Lafayette responded

Hi Vickie, thank you for sharing your kind feedback! We appreciate your patience while waiting, but am happy you felt our waiting room was comfortable! See you next time!

April 10, 2022

The staff and technician were thorough and friendly. We always feel confident taking our car here. More

by LISA.RECTOR1355
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Collins, technician Candace advisor
Apr 12, 2022 -

Zeigler Subaru of Lafayette responded

Thank you, Lisa! We're happy to hear it! - Bob Rohrman Subaru

April 10, 2022

In and out as per appt. Very informative on my vehicle Only wish the car wash would stay working . Down for a few months now More

by WBELINDA23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carra Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the review and feedback. We appreciate your business and look forward to your next visit!

April 10, 2022

we will never go to another dealer, every part of the wilderness is 100% more then expected. Time for a new electric solterra!!!! More

by JNDECKARD1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Pilatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Addison Martin, Kyle Bandelier, Trey Rohrman
Apr 12, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for giving us the opportunity to earn your business! It was a pleasure working with you and we look forward to doing so again in the future. Take care! - The Bob Rohrman Subaru Team

April 08, 2022

Kenzie and Jenny were very nice with excellent people skills. They got me in and out and were very understanding 10/10 More

by JUSTINFITZSIMONS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the wonderful feedback! We're happy to hear Kenzie & Jenny provided you with excellent service during your visit and we hope to see you again next time here at Bob Rohrman Subaru!

April 07, 2022

I bought my car from here and a year later I still love it. They helped me get what I wanted at the best possible price. Every maintenance appointment I’ve had since, they are friendly and helpful, and wor More

by TRICHEY95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Bandelier
Apr 08, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for sharing your experience working with our team at Bob Rohrman Subaru! We appreciate your trust and look forward to seeing you next time!

April 06, 2022

Very helpful with getting my car fixed up. I had a fuel line bust and they were able to get it fixed same day! More

by KYLEE.STUBER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Karalee Sollars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Zeigler Subaru of Lafayette responded

Kylee, we are so proud to hear that our team at Bob Rohrman Subaru can take amazing care of you!

April 01, 2022

I came in around 20 minutes before closing & they were able to change my tire in a timely manner. They were very friendly & helpful. More

by bp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Bandelier
Apr 01, 2022 -

Zeigler Subaru of Lafayette responded

We're so glad we were able to assist you! Thanks for the kind review and please don't hesitate to reach out if we can be of service again in the future! - The Bob Rohrman Subaru Team

April 01, 2022

I would never go anywhere else for my service. The staff is always courteous, friendly and professional. More

by ejfitzpat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for your confidence in the Bob Rohrman Subaru team! We're honored to receive your support and look forward to your next visit!

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