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Zeigler Subaru of Lafayette - Service Center
Lafayette, IN
1,102 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,102 Reviews of Zeigler Subaru of Lafayette - Service Center
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April 22, 2022
I felt Subaru did an excellent job on out engine repair. The cost was high but the repair was explained a understandable detail. The cost was high but the repair was explained a understandable detail. More
by rzmo
Verified CustomerEmployees Worked With
April 22, 2022
Slower than expected and there was a mix-up with another vehicle's issues, but it was quickly rectified and the service fee was reduced for the trouble. Had some issues in the past but their service appears vehicle's issues, but it was quickly rectified and the service fee was reduced for the trouble. Had some issues in the past but their service appears much better. More
by JC
Employees Worked With
April 22, 2022
The service department was stellar in their performance with me and very upfront about things that my Legacy needed. with me and very upfront about things that my Legacy needed. More
by randy_randles@yahoo.com
Employees Worked With
April 22, 2022
Service staff was very friendly and personable. I worked with Jenny Scott and she even gave me her phone number in case I needed something while my car was being repaired. She was positive, upbea I worked with Jenny Scott and she even gave me her phone number in case I needed something while my car was being repaired. She was positive, upbeat, friendly, professional and went above and beyond for my repair! You should put her in sales! More
by MSKITTY13
Employees Worked With
April 21, 2022
We have purchased four Subarus from Jeff at this dealer. Great deals and a service department that works hard to make things right. Great deals and a service department that works hard to make things right. More
by SCREENX4
April 16, 2022
Pleasant people, did the job needed, made sure your visit was pleasant.. and made sure you got your car easily.. ❤️.. was pleasant.. and made sure you got your car easily.. ❤️.. More
by MALAIN
April 15, 2022
took care of the maintenance of my car in a timely manner thank you guys thank you guys More
by cjschnieb
Employees Worked With
Other Employees :
Kyle Bandelier
April 15, 2022
Very prompt and friendly! Nice area to work on computer when waiting with snacks if getting hungry. Nice area to work on computer when waiting with snacks if getting hungry. More
by KAPEARSON
April 15, 2022
Purchased used vehicle and told Bob R provides Zeibart service for all their vehicles. Signed all paperwork online while at the dealer so you don't really see everything at once. Get home and look at pa service for all their vehicles. Signed all paperwork online while at the dealer so you don't really see everything at once. Get home and look at paperwork. Charged nearly 2k for Zeibart Diamond Gloss--that is NOT "Bob R providing" Also noted $550 for LoJac that was never discussed. I don't need LoJac. Called and talked to sales person supervisor. Really like salesperson. Don't know if they were new and misrepresented accidently or if it was typical practice. Requested refund. In an email dated 3/7/22 at 4:13 p.m. I have written confirmation they will refund the charges. On 3/25 still no check so emailed. Informed General manager must approve and he is out for surgery. April 9 I email again that certainly someone is still in charge and is able to send the refund. April 12 informed that office indicates the refund should arrive tomorrow or Thursday. Well it is Friday. No check yet but my first payment has been made! Also at time of sale told to leave vehicle two extra days to get if fully serviced. When we take it home about 30 miles away the "needs maintenance" light came on as soon as I turned it one the next day. Checked Toyota app for service record. Shows it was not serviced. Call and told to bring it back and they will take care of it. Drive back and they take vehicle for a few minutes. Then they produce records indicating it was serviced at another Bob R location in Illinois and they have reset the light. I note resetting at different time I could go too long between changes. They decide to attach a window sticker with mileage when it will be due. Assure me light is reset and all is fine. Drive home. Next time I start vehicle hello "maintenance needed light!" More
by KJTESMER
April 14, 2022
Was very happy and everything was very explainable and the service center was prompt of getting my car serviced the service center was prompt of getting my car serviced More
by GEMINITWINS60
Employees Worked With
