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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,102 Reviews

1,102 Reviews of Zeigler Subaru of Lafayette - Service Center

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April 30, 2022

Great job done by everyone I worked with for sales and financing and the service department. More

by abulrich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Starrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Shane
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to share this wonderful feedback with us! We hope we can be of service to you again in the future! - The Bob Rohrman Subaru Team

April 30, 2022

It is much more expensive than anywhere else for the same service and there is a long wait for any service. More

by VANDNP01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Zeigler Subaru of Lafayette responded

We are disappointed to see the low rating and appreciate your patience during such unpredictable times. We offer both scheduled visits and walk-ins for the convenience of our customers and we also actively consider the cost of common maintenance needs of our customers and do our best to be fair within the market. Thank you, Brad Belaire - General Manager - 765-449-8100

April 28, 2022

John in Service was extremely helpful even though I wasn’t able to pick up my tire for 6 weeks. More

by laurierookstool
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in Service
Apr 29, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to share this review! We're happy to hear John was helpful to you and we hope our Bob Rohrman Subaru team can be of service to you again in the future. Take care!

April 28, 2022

I was confused when I went in because online had registered me for the wrong Rohrman facility, but the service person kindly fitted me in and addressed all my problems which had piled up during the More

by CHAR.JUNK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Zeigler Subaru of Lafayette responded

We're happy the team could get you in! Thank you for the wonderful review! - Bob Rohrman Subaru

April 28, 2022

Great job thanks for working on my ford titanium car. You worked well with the time frame I needed to work around my work schedule. More

by EMMHUMBARGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Clawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for trusting the Bob Rohrman Subaru team with your vehicle! We appreciate your positive feedback and hope we can be of service to you again in the future!

April 28, 2022

This dealership and maintenance facility has been fantastic. Super accommodating and extremely supportive for customers. Always super nice no matter what drama thing in our lives is happening. Highl More

by BRENT.PERRY186
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Zeigler Subaru of Lafayette responded

Thank you so much for the wonderful feedback about our service team! We're truly honored to receive your support and look forward to your next visit. Take care and thanks again, from all of us here at Bob Rohrman Subaru!

April 27, 2022

They are always so nice and they knock the work out quickly. They are also honest about what needs to be done. More

by ARBARTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for your confidence in the Bob Rohrman Subaru team! We're grateful for your support and look forward to seeing you next time!

April 27, 2022

Friendly, efficient and quality work. The work was costly and time consuming, but fully explained. More

by CMFRITT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cathy Foster
Apr 28, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the review and feedback! We hope we can be of service to you again in the future! - The Bob Rohrman Subaru Team

April 24, 2022

They were quick and efficient. They kept me in the loop through the whole service call. More

by Metz9876
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Zeigler Subaru of Lafayette responded

This is what we love to hear! We look forward to seeing you next time at Bob Rohrman Subaru!

April 22, 2022

Jennifer Scott is amazing. She’s an expert explaining car repairs. She keeps her cool while lines get long. Repairs were done well. More

by rzmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan in service
Apr 22, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the wonderful feedback - we can't wait to share it with Jennifer! Your business is much appreciated by all of us here at Bob Rohrman Subaru and we hope we can be of service to you again in the future!

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