Back

Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,102 Reviews

1,102 Reviews of Zeigler Subaru of Lafayette - Service Center

Sort by
May 16, 2022

great service dept and I don't know why you require a minimum number of words seems stupid More

by ackruggel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karalee Sollars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for your review! See you next time at Bob Rohrman Subaru!

May 14, 2022

The employees were very friendly and helpful. Had my car done in the amount of time proposed. More

by CRISTINASHULL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for sharing your experience! We appreciate you visiting us here at Bob Rohrman Subaru and hope to see you again next time!

May 14, 2022

It was very good and efficient. They kept me informed often. It was good not to pay for anything. More

by MARYRARDON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
May 17, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the great review! We appreciate your business and look forward to seeing you next time here at Bob Rohrman Subaru!

May 12, 2022

Dealership does a good job of handling my service and repair needs. I like that they will provide transportation to my work and back while the service is being performed. More

by jsp5270
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the positive feedback! It's our privilege to serve you and we look forward to your next visit! - The Bob Rohrman Subaru Team

May 12, 2022

I work at SIA and it is great that they pick up and service my car while I am at work. The car wash was broken so I did not get a wash which was a bummer. More

by SPIKERWL
Recommend Dealer
Yes
Employees Worked With
No Contact with Employees
May 13, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for trusting Bob Rohrman Subaru with your service needs! We appreciate your support and look forward to serving you next time!

May 12, 2022

Nothing great people great service good folks the staff were knowledgeable and knew what was up More

by saebro77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jenny Scott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlynn Hayward
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for your kind review. Would you consider changing the rating of the review to reflect your positive feedback?

May 07, 2022

Friendly, helpful and accommodating staff. Communicate very well throughout the day and kept me updated on the service and recall repairs. Also very helpful with providing a loaner vehicle fo More

by katbrown09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the excellent feedback! We're happy to hear our team took great care of you throughout this experience and we hope we can be of service again in the future. Take care! - Bob Rohrman Subaru

May 07, 2022

Great service, Rich Gagnon was very helpful with my stay there. And to explain what was going on. More

by LINDA.HANDY1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department. Rich Gagnon
May 10, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the great review, Linda! We're happy to hear Rich was helpful to you during your visit and we hope we have the opportunity to serve you again in the future. Take care! - The Bob Rohrman Subaru Team

May 07, 2022

Very slow even when you make an appointment. Car washer never works. In 3 years only washed once. More

by SALSBURYTERRY
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Zeigler Subaru of Lafayette responded

Terry, We regret that your experience wasn't up to our usual standards and we appreciate your patience during these challenging times. Please reach out to us if you'd like to share anything further about your experience. Thank you, Brad Belaire - General Manager - 765-449-8100

May 05, 2022

Great to work with! Everyone was helpful. I will return for additional services as needed! Keep up the great work! More

by NISHA_0889
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karalee Sollars
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for choosing us for all of your automotive needs! See you next time at Bob Rohrman Subaru!

...
32
...