Zeigler Subaru of Lafayette - Service Center
Lafayette, IN
1,172 Reviews of Zeigler Subaru of Lafayette - Service Center
Best Dealership experience each and every time, makes no difference who you deal with. Always a great experience! difference who you deal with. Always a great experience! More
Setting the appt was easy, and when I showed up, they had my info ready, took my keys and said I could wait in the waiting area. I did, they texted me after about 5 min or so with instructions to message the my info ready, took my keys and said I could wait in the waiting area. I did, they texted me after about 5 min or so with instructions to message them if I needed anything. After about 40 min, they texted me that my car was done. Went and grabbed my keys, they went over the inspection ticket, and I was on my way. Completely effortless. Couldn't be better. More
Service personnel very helpful and friendly. Offered a loaner when realizing the work may be longer then first anticipated. Offered a loaner when realizing the work may be longer then first anticipated. More
Ordered my first car and picked my second out off the lot and both were great experiences. Whether you're talking to sales or service, this dealership has a courteous staff that will take care of you. and both were great experiences. Whether you're talking to sales or service, this dealership has a courteous staff that will take care of you. More
Great responsive team answered all my questions in a straight forward and forthright manner. Showed me how I was getting the best value. straight forward and forthright manner. Showed me how I was getting the best value. More
I've taken my car in three times in the last two months. Each time the dealership keeps the car for nearly two weeks, trying different things to fix the problem. All three times the same issue occurs again Each time the dealership keeps the car for nearly two weeks, trying different things to fix the problem. All three times the same issue occurs again within 24 hours of leaving the dealership. Minimal communication occurs while they have the car, usually with me having to call to get updates, but at least we got a loaner car free of charge this last time. Still, three visits and over $1,000 later and we still have the same problem we started with so this service center gets a 1 star review. More
Great salesperson, great service department! We really appreciated the service when we purchased my first ever new car! We really appreciated the service when we purchased my first ever new car! More
Much more professional than previous owners. People are very nice. They always take good care of my car. Make suggestion on upcoming maintenance. People are very nice. They always take good care of my car. Make suggestion on upcoming maintenance. More