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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,102 Reviews
Call Service Center (765) 588-9603

1,102 Reviews of Zeigler Subaru of Lafayette - Service Center

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March 08, 2023

They take my questions seriously and are not condescending, which as an Older female, I have experienced many other places More

by BALLTWAR414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, don't remember names
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Mar 10, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 07, 2023

The Service Department completely addressed my tire low pressure issue in a quick and courteous manner. More

by BOILERPAT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tori
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Mar 09, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

March 07, 2023

Everyone always nice and work done in good time. Justi always ready to help and answer quedtions More

by GRAMMYSHEETS.JS.1358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 06, 2023

Kenzie had a great smile. Kept me up to date on what was going on and when it was complete. Thanks Kenzie, Jim Thompson 2020 Outback More

by jthomp59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
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Mar 09, 2023 -

Zeigler Subaru of Lafayette responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Rohrman Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 05, 2023

Awesome customer service, great people, fantastic communication, awesome waiting area, helpful and friendly staff, and best of all great service on car! More

by Angie.Mcglothlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty McGlothlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Starrett
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Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 05, 2023

The service department seems to always do their best to address issues in the most timely and efficient manner. More

by advoarmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

Mar 08, 2023 -

advoarmy responded

The only issue is the rattle is still there and i was going to let Jenny know when we bring it in for service next week. Jenny is geat to work with and is a true asset to your team.

March 03, 2023

Very helpful , sales man helped find best model for my needs and we ordered it. More

by portwoodterrya9
Recommend Dealer
Yes
Employees Worked With
Alexander Raines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Starrett, Dereck Chumley
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Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 02, 2023

re They messed up our car so it doesn’t start like it’s supposed to and keep saying the battery is good and don’t check anything else More

by SPROLESANITA
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know who supposedly worked on it , Kenzie Hughes
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Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (765) 449-8100. We look forward to hearing from you.

February 27, 2023

They got our vehicle out ahead of the promised time and our service advisor Jenny was great! Thank You!! More

by bill.c4466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 26, 2023

I took the car in for a rattling noise on the front left side of our outback. The dealer did some work but it still has the same rattling noise. More

by advoarmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding about your experience. Please reach out to us at (765) 449-8100 at your earliest convenience and we will do our best to resolve this with you.

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