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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,102 Reviews

1,102 Reviews of Zeigler Subaru of Lafayette - Service Center

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June 12, 2022

Very clean, courteous, my service was done on time with out a long wait. Salesman Mark is always a pleasure to work with. More

by CHRISTOPHERSHOEMAKER231
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for sharing your positive feedback, Christopher! We kindly ask you to update your review to a higher rating to reflect your positive visit. Thanks again!

June 11, 2022

Carried out the service needed before a long trip, even splitting the services to fit my schedule and the things discovered in the initial service. More

by clif.ivy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the five stars! We hope to see you back here at Bob Rohrman Subaru for all of your future auto needs.

June 10, 2022

They got my car out to me thirty minutes early! Great helpful service! I am looking forward to continue doing business here! More

by ALEXADANIELLE911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Zeigler Subaru of Lafayette responded

Thanks for giving us the opportunity to serve you! We're glad we could make your visit an efficient one and we look forward to seeing you next time here at Bob Rohrman Subaru!

June 09, 2022

Bob Rohrman always does a good job of taking care of my car. I depend on the Service Center help me keep my car running the best it can be! I also depend on them to keep me safe. Thanks for all you do f More

by SHELBARNES6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the five stars! We're happy to hear that the crew here at Bob Rohrman Subaru could help you out and we hope to see you here again!

June 09, 2022

Always a good experience. The service department was friendly, knowledgeable, and helpful. I look forward to working with them in the future. More

by ZACHMCK16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the five stars, Zach! We appreciate the kind words and we hope to see you back here at Bob Rohrman Subaru for all of your future auto and service needs.

June 08, 2022

They are all so pleasant and know what they are doing. They lay you know if they may have to do something ahead of time, and also will come and tell you if they have to take care of that and something g e More

by TSDKREVOL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the five stars! We appreciate the kind words and we hope to see you here at Bob Rohrman Subaru for all of your future automotive needs!

June 07, 2022

It didn’t take long to get my service done. It was done when they said. More

by MICKEY59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Shillings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan shillings
Jun 07, 2022 -

Zeigler Subaru of Lafayette responded

We're so grateful for this positive review. Customer satisfaction is our main goal, and it pleases us to receive your positive rating. - Bob Rohrman Subaru

June 01, 2022

Very thorough , very thoughtful. . they went above and beyond. I will be going there again More

by SHAN137113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for providing us with a five-star review! We appreciate the kind words, and we hope to see you here at Bob Rohrman Subaru for all of your future automotive needs.

June 01, 2022

I always receive excellent service at Bob Rohrman Subaru. The people are wonderful and they take super care of me and my car. More

by JBNORBERG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for providing us with such a positive review! We appreciate the kind words and we hope to see you here at Bob Rohrman Subaru for all of your future auto needs.

May 31, 2022

I received 4 texts and 3 phone calls during a30 minute oil change. Too much. More

by EBK402419
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jenny Scott
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for bringing this to my attention. We're concerned to learn about the excessive communication and would like the opportunity to discuss this with you further. Thanks, Brad Belaire - General Manager - 765-449-8100

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