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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,102 Reviews

1,102 Reviews of Zeigler Subaru of Lafayette - Service Center

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June 30, 2022

The customer service team was wonderful. I came in to fix an airbag recall on my Subaru. I also got a new headlight and driver belt. The reason I gave a two star rating is because parts fe More

by MTW10129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Zeigler Subaru of Lafayette responded

Hello - thank you for bringing this to my attention. I'm sorry to learn about the red flags following your service appointment. We wish to discuss this situation with you further. Please contact me at your earliest convenience. Thanks, Brad Belaire - General Manager - 765-449-8100

June 30, 2022

The staff at the dealership were friendly, very helpful, and knowledgeable with my appointment and the loaner vehicle process. More

by CATNAPKITTIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophie DeWitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Collins
Jul 01, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for your kind comments! We look forward to seeing you next time at Bob Rohrman Subaru! We look forward to seeing you next time!

June 29, 2022

Thorough service. Picked up and dropped my car off at work. They also checked on a concern I had. More

by AARON.MALERICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Anne Shepherd
Jun 30, 2022 -

Zeigler Subaru of Lafayette responded

Aaron, thank you for trusting Bob Rohrman Subaru with your business! We hope to see you back here for many future visits!

June 24, 2022

Service department is very helpful and professional. The ho out of their way to help More

by rhill5413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Bond
Jun 24, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the five stars! We hope to see you here again. -Bob Rohrman Subaru

June 22, 2022

The dealership has been and continues to be efficient and communicates well with me, the customer. More

by Grace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Joseph Bond
Jun 23, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the five stars, Grace! We hope to see you back at Bob Rohrman Subaru again!

June 22, 2022

I couldn’t ask for more of a courteous staff. Service is top notch. Would highly recommend the dealership. More

by MARYHETZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the five stars, Mary! We hope to see you back at Bob Rohrman Subaru for all of your future auto needs.

June 22, 2022

No pressure from a pushy sales person. JP was awesome to work with! Thank You JP! More

by WILLYB24.BB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pilatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Pilatz he is a awesome person to work with! Thanks JP
Jun 22, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the five stars! We're glad to hear that JP could assist you during your visit with us and we hope to see you back at Bob Rohrman Subaru for all of your future auto needs.

June 19, 2022

Always very helpful and efficient. We have always had a good experience at this dealership and recommend them to others. . More

by sasmith1115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes
Jun 20, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for choosing our dealership. Our team was happy to assist you. - Bob Rohrman Subaru

June 18, 2022

The service tech got in touch with me to let me know how things was going and to make sure I didn't need anything else done that I didn't remember More

by culver221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
Jun 23, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for providing us with this positive feedback! We hope to see you back here at Bob Rohrman Subaru for all of your future automotive needs!

June 18, 2022

I also receive excellent service at Bob Rohrman Subaru. This will influence where I go when it comes time to buy a new car, More

by JBNORBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes
Jun 23, 2022 -

Zeigler Subaru of Lafayette responded

We're so glad we could earn your five-star rating! We look forward to assisting you again when you're ready for a new car! Thank you! - Bob Rohrman Subaru

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