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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,102 Reviews

1,102 Reviews of Zeigler Subaru of Lafayette - Service Center

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July 24, 2022

Service was great People I delt with were very pleasant and helpful I will always have my Subaru serviced at your shop More

by DAVERKAPLAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dereck Chumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the wonderful feedback! We're honored to receive your support and look forward to seeing you next time here at Bob Rohrman Subaru!

July 18, 2022

Timely service and everyone was professional, It was very easy getting in and out, staff was courteous More

by BCHAMPION0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Robert Branch, Joseph Bond
Jul 20, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the wonderful feedback about your recent visit here at Bob Rohrman Subaru! We appreciate your business and hope we have the opportunity to serve you again in the future!

July 15, 2022

Cory Bond, at the service desk. , was very thorough and helpful checking me in and out. As always, I left a very satisfied customer! Thank you! More

by POWELLCAROLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Bond
Jul 18, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for being a Bob Rohrman Subaru customer! Cory & the team are grateful for your support and look forward to seeing you next time!

July 15, 2022

The service is outstanding the best in the stateI enjoy going over there for the service More

by NED.DERHAMMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophie DeWitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Bond, Quinn Gascho
Jul 18, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for your review, Ned! We're so happy that our team earned your 5-stars! We look forward to seeing you next time at Bob Rohrman Subaru!

July 13, 2022

Exceptional service! The person I was working with came in on his day off and put in a lot of extra effort to make sure my car's service went smoothly and quickly and the More

by EFJOYA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for sharing your experience! We're glad our team took such great care of you & your vehicle and we hope we can be of service again in the future! - Bob Rohrman Subaru

July 12, 2022

Always have been happy with service and have purchased 2 brand new vehicles from Rohrman in the past years. More

by ZELTENR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who I had in the service dept
Jul 13, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for rating the Bob Rohrman Subaru team five stars! We hope that you continue to have a great experience each time you visit us! Thank you!

July 07, 2022

I have had some issues with them not installing things like a short shifter but the service managers are amazing. More

by Zach Gardner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Zeigler Subaru of Lafayette responded

We appreciate your honest feedback, Zach. We hope to see you again at our Bob Rohrman Subaru service center for more five-star service visits in the future! Thank you!

July 05, 2022

Service department is always so very friendly, helpful with any problem we may have at the time. More

by jchalkus
Customer Service
Recommend Dealer
Yes
Employees Worked With
Rich Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to share your review! We're so lucky to have a customer like you, and look forward to seeing you next time! -Bob Rohrman Subaru

July 02, 2022

Carra was my service rep the day I had a unrepairable tire. Post covid meant that supplies were low, so the tire wouldn't be available for a couple of days. We have no second vehicle, I lived 25 mi. away More

by JLFARIS
Recommend Dealer
Yes
Employees Worked With
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for making our day! We're happy that you enjoyed visiting with Carra and getting the best care for your vehicle possible! We look forward to assisting you again! - Bob Rohrman Subaru

June 30, 2022

The customer service team was wonderful. I came in to fix an airbag recall on my Subaru. I also got a new headlight and driver belt. The reason I gave a two star rating is because parts fe More

by MTW10129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Zeigler Subaru of Lafayette responded

Hello - thank you for bringing this to my attention. I'm sorry to learn about the red flags following your service appointment. We wish to discuss this situation with you further. Please contact me at your earliest convenience. Thanks, Brad Belaire - General Manager - 765-449-8100

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