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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,102 Reviews
Call Service Center (765) 588-9603

1,102 Reviews of Zeigler Subaru of Lafayette - Service Center

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September 07, 2022

The shop was very clean. Staff is very nice and patient. Nice play center for little kids while waiting for service! More

by 61010TAYLOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2022 -

Zeigler Subaru of Lafayette responded

Thanks for the five stars! We're honored to hear that your visit with us here at Bob Rohrman Subaru was such a positive one. We hope to see you back for all of your future automotive needs!

September 04, 2022

Very prompt and clearly explained the problem. They even took photos of the damage under the hood. More

by KLE8
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2022 -

Zeigler Subaru of Lafayette responded

We're so glad we had the opportunity to assist you. Thanks for visiting Bob Rohrman Subaru and please don't hesitate to reach out if we can be of service again in the future!

August 31, 2022

The requirement to submit this review with a minimum of 15 words is challenging when my experience with Rohrman Subaru’s Service Department left me SPEECHLESS. This team is WORLD CLASS! More

by RohrmanSubaruService#1Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faythe Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karson Kyhnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Bond
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Aug 31, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the kind review! It was our privilege to serve you and we hope we have the opportunity to do so again in the future. Take care! - The Bob Rohrman Subaru Team

August 31, 2022

Always recommend u do repairs that aren’t necessary just to run up the bill I’m on social security n can’t afford unnecessary repairs More

by TRAINART2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know
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Sep 01, 2022 -

Zeigler Subaru of Lafayette responded

Hi, We regret to hear about these concerns and appreciate you bringing them to our attention. We assure you that we take this feedback to heart and would like to discuss this with you in more detail to better address the situation. Please reach out at your earliest convenience. Thank you, Brad Belaire - General Manager - 765-449-8100

August 29, 2022

I don’t trust anyone at this dealership based on my experiences with multiple vehicles. Do yourself a favor and don’t do business with them. More

by HAWKINSJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
NA
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Sep 01, 2022 -

Zeigler Subaru of Lafayette responded

Hi - I'm disappointed to hear this feedback and would like the opportunity to discuss it with you in greater detail. If you have a moment, would you please contact me directly? Thank you, Brad Belaire - General Manager - 765-449-8100

August 29, 2022

When the service specialist tells me how to rate them, I tend to do the opposite. When I rate a company I’m going to use my own opinion. More

by ALISA_LUDLOW_110
Recommend Dealer
No
Employees Worked With
Joseph Bond
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Sep 01, 2022 -

Zeigler Subaru of Lafayette responded

Hi Alisa, thank you for taking the time to share your review. We're sorry to see your feedback and would like the opportunity to discuss this with you further. Thanks, Brad Belaire - General Manager - 765-449-8100

August 29, 2022

Friendly service department with a nice waiting area. Everything went as planned and we were very satisfied with the service. More

by RWOJNAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2022 -

Zeigler Subaru of Lafayette responded

Thanks for taking the time to review your recent visit with us here at Bob Rohrman Subaru! We appreciate the positive feedback and hope to see you again next time!

August 28, 2022

Jenny was great throughout. Knowledgeable and very communicative. No issues at all and would be happy to recommend to others. More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2022 -

Zeigler Subaru of Lafayette responded

We appreciate you recommending Jenny and the team, Dave! We are glad you feel confident coming to Bob Rohrman Subaru and look forward to assisting you again! Thank you!

August 26, 2022

Very nice and clean. Good workmenship. Only complaint is that the service tech talked to fast. Barely had time to digest what needed done and the cost. Seem rushed. W More

by rdennis.robertson
Recommend Dealer
Yes
Employees Worked With
Joseph Bond
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Aug 26, 2022 -

Zeigler Subaru of Lafayette responded

Thanks for the positive review, Dennis! We're honored to hear that your visit was overall a positive one. We hope to see you back for a full five-star experience! -Bob Rohrman Subaru

August 26, 2022

Great great great fantastic fantastic fantastic good good good fantastic fantastic fantastic great great great More

by JEPETERS55
Recommend Dealer
Yes
Employees Worked With
Amanda Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the awesome five-star rating! - Bob Rohrman Subaru

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