Back

Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,102 Reviews

1,102 Reviews of Zeigler Subaru of Lafayette - Service Center

Sort by
September 16, 2022

Good service, helpful staff. Fifthtee word requirement is dumb. Fifteen word requirement is dumb, really. More

by JANEPMCCANN
Customer Service
Recommend Dealer
Yes
Employees Worked With
Matthew Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us a review. Unfortunately, the 15-word minimum is a DealerRater requirement and not our own. We appreciate the feedback and hope our Bob Rohrman Subaru team can be of service to you again in the future. Take care!

September 15, 2022

True professionals in sales and service. Great experience leasing my second new Subaru and great experience when I came in for service work. I highly recommend visiting Rohrman Subaru for sa More

by JONGIPSON62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff, Young, Joseph Bond
Sep 16, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for trusting the Bob Rohrman Subaru team with your automotive needs! We appreciate your kind feedback and look forward to your next visit!

September 14, 2022

The customer service from Matthew who originally helped me was good. He was friendly and ran though the services to be done on my car in detail. However, when I went to pick up my car, I didn’t like being More

by Strider87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Bond
September 14, 2022

GREAT COMMUNICATION AND STATUS UPDATE AND QUICK SERVICE. DEFINITLY RECCOMMED TO OTHERS FOR FURTURE PURCHASE. More

by MALLORY.BENNETT1321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Spence
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the fantastic review, Mallory! We appreciate you recommending us to others and look forward to seeing you again next time here at Bob Rohrman Subaru!

September 14, 2022

The technician was very thorough in documenting an issue with my tires that were purchased at another local car shop. More

by Afrist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for sharing your experience! We appreciate the excellent rating and hope we have the opportunity to serve you again in the future. Take care! - The Bob Rohrman Subaru Team

September 10, 2022

Excellent service from appointment to reminders. Very courteous and accommodating. Top shelf customer care and quality of work. More

by TJWILKEN2101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Bond
Sep 12, 2022 -

Zeigler Subaru of Lafayette responded

Thank you, TJ! We appreciate the kind feedback and five-star rating! See you next time! - Bob Rohrman Subaru

September 08, 2022

very friendly staff. Very good communication. quick, and easy. Would recommend subaru to my friends and family. More

by MIKALAMARIE13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Spence
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us a review! We appreciate your business and hope to see you again next time here at Bob Rohrman Subaru!

September 08, 2022

Friendly fast service! ! Great waiting area and play area for kids!! Snacks and water were a pleasant surprise in waiting area! Super happy with whole experience! More

by ANGEL9974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faythe Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karson Kyhnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Dunn
Sep 09, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the wonderful feedback! It was a pleasure having you visit us here at Bob Rohrman Subaru and we hope to see you again next time!

September 08, 2022

My vehicle was not returned back to SIA in a timely manner. Also they told me I would get a free car wash coupon, it was even on the receipt and they still didn’t give me one. More

by SMCMINN12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I can’t remember the girls name at the service desk
September 07, 2022

I always have a great experience with Rohrman Subaru. Jenny Scott is an exceptional service advisor: professional, knowledgeable, courteous and kind, efficient, great communication skills. She gives me More

by RNTLC2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unknown service technicians
Sep 08, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for trusting Bob Rohrman Subaru with your service needs! Jenny & the team are honored to receive your support and look forward to your next visit!

...
20
...