Zeigler Subaru of Lafayette - Service Center

The best I bought my Outback at Rohrman and have taken it to the dealership every 6,000 miles for servicing. I am treated super and the mechanics do an excelle I bought my Outback at Rohrman and have taken it to the dealership every 6,000 miles for servicing. I am treated super and the mechanics do an excellent job on my car. I always wait. They have a wonderful lounge and the car is ready at the time they predict. I would never take my car anyplace else. When it comes time for a new car I will go to this dealer. Thank you. More

I am upset I had to pay for diagnostics again when my car was towed into service in November for the same symptoms it returned with in December. I think one of the two charges for diagnostics should be cred was towed into service in November for the same symptoms it returned with in December. I think one of the two charges for diagnostics should be credited. More

no no no I will never buy again from this dealership or have service done there. The mechanics are more interested in dance moves than changing oil, and the ma I will never buy again from this dealership or have service done there. The mechanics are more interested in dance moves than changing oil, and the manager is on video being a xxxxxxxxx. My lease is up in less than two months and I will never pull onto their lot again. More

Interior Front Driver seat torn and ripped Bob Rohrman Subaru Service Department staff along with Service Manager and General Manager lied to the customer. The work paperwork is from Bob Rohrma Bob Rohrman Subaru Service Department staff along with Service Manager and General Manager lied to the customer. The work paperwork is from Bob Rohrman Hyundai-Genesis and does not match the one hour diagnostic paperwork that states Bob Rohrman Subaru, reason; two service department's and two different adresse's. Communication is lacking in all areas. Know one that I have spoken to have given me an honest answer. I have called and left voice messages but apparently the staff do not forward the messages onto the specific person. Staff do not return phone calls promptly or messages. The Subaru Outback vehicle still has a ripped edge seat and a big torn hole in the front driver seat interior. More

I felt this was done reasonably quick given the number of drop ins like me. It was abount 20 minutes longer than I was originally told but they called and let me know it was taking longer drop ins like me. It was abount 20 minutes longer than I was originally told but they called and let me know it was taking longer More

I came into the dealership and told him exactly what I wanted, and he made sure I got it! My salesmen helped me get the car I always wanted, for an affordable cost! wanted, and he made sure I got it! My salesmen helped me get the car I always wanted, for an affordable cost! More

awesome service and friendly staff Awesome and friendly staff. they deff made me feel welcomed. Nice and clean service department also. Would deff recommend it to have future service ne Awesome and friendly staff. they deff made me feel welcomed. Nice and clean service department also. Would deff recommend it to have future service needed More

Horrible service experience!! I won’t trust another vehicle to this dealer ever! Took vehicle in for a 30 minute oil change and didn’t get it back for two weeks! The technician left the filter loose vehicle to this dealer ever! Took vehicle in for a 30 minute oil change and didn’t get it back for two weeks! The technician left the filter loose and sprayed oil everywhere! Several failed attempts at cleaning the vehicle and now I can still smell oil 4 weeks later! More

What a wonderful experience today. I was helped in a friendly, professional way. My car was thoroughly checked over. There was even lunch served in the waiting room! friendly, professional way. My car was thoroughly checked over. There was even lunch served in the waiting room! More

Last minute oil change I was in town for a visit and needed an oil change. Bob Rohrman Subaru was able to schedule me in the limited time I had available. Worked perfectly I was in town for a visit and needed an oil change. Bob Rohrman Subaru was able to schedule me in the limited time I had available. Worked perfectly. The only negative was the barrage of text reminders and confirmations plus 1 email I received in the 36 hours between when I scheduled the oil change appointment and time of the appointment. It's a little overkill. Service was great. Communication overload, not so much. Thanks. More