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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,102 Reviews

1,102 Reviews of Zeigler Subaru of Lafayette - Service Center

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April 22, 2020

24000 mile checkup It was fast; everyone was friendly and professional; and all was done in a safe manner. Thank you for providing this service during this time. More

by gjfolkerts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Please list your service employees as well.
Apr 22, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us a review! We appreciate you coming to visit us here at Bob Rohrman Subaru, and we look forward to seeing you again in the future!

April 21, 2020

Professional and efficient as I have come to expect from bob Rohrman Kenzie was superb lease from Rohrman because of local reputation well earned thank you Kenzie deserves a pay raise! More

by PBAUER4360
Recommend Dealer
Yes
Employees Worked With
Kenzie
Apr 22, 2020 -

Zeigler Subaru of Lafayette responded

Thank you so much for the kind comments - Kenzie will be delighted to hear them! We appreciate you being a member of the Bob Rohrman Subaru family, and we look forward to your next visit!

April 21, 2020

Much better this time. The service department pick my car up from work and performed the scheduled recall and change the oil. They dropped my car back at work when it was completed. Thank you. More

by CFIXITMAN66
Recommend Dealer
Yes
Employees Worked With
Kaitlin was the service rep. Bob was the driver
Apr 22, 2020 -

Zeigler Subaru of Lafayette responded

It was our pleasure! We appreciate you choosing Bob Rohrman Subaru for your service needs, and we look forward to seeing you again in the future - take care!

April 20, 2020

Routine Service for 2019 Legacy Service was excellent, quick and very friendly. Even for the COVID-19 going on, they were very busy, so getting in and out within 30 minutes was grea More

by bahensell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie in Service
Apr 21, 2020 -

Zeigler Subaru of Lafayette responded

Thank you so much for the kind comments about our service team! Your business is greatly appreciated by all of us here at Bob Rohrman Subaru and we look forward to seeing you again in the future!

April 20, 2020

Great job all! Thanks so much for your care and promptness and generosity. In about a year I fully intend to get another Subaru, just like the one I've got now! More

by SECONDSTAR53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennie
Apr 21, 2020 -

Zeigler Subaru of Lafayette responded

It was absolutely our pleasure! We appreciate you being a part of the Bob Rohrman Subaru family, and we look forward to helping you with your next vehicle purchase in the future - take care!

April 17, 2020

Ascent 2020 Our Ascent’s front door needed to be realigned and they sent it to their body shop and fixed it all in the same day! They called us several times to k More

by RODNCINDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Cravatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2020 -

Zeigler Subaru of Lafayette responded

It was our pleasure! We appreciate you being a part of the Bob Rohrman Subaru family, and we look forward to your next visit - take care!

April 16, 2020

A morning at Subaru At this difficult time, people at Rohrman Subaru made it easy to get service—and great coffee. Jenny in the service area was a treat to work with. Tha More

by MMR10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny in Service
Apr 17, 2020 -

Zeigler Subaru of Lafayette responded

Thank you so much for taking the time to leave us a review, Margaret! We're glad we could be here for you during this time, and we'll be sure to pass along your kind comments to the team. Your business is greatly appreciated by all of us here at Bob Rohrman Subaru, and we look forward to seeing you again in the future - take care!

April 16, 2020

Very impressive- had my oil changed and tires rotated- even washed my car- done within the time frame I was told it would take. Staff were very friendly and knowledgeable. Thankyou!! More

by MRFARMS
Recommend Dealer
Yes
Employees Worked With
I forgot her name
Apr 17, 2020 -

Zeigler Subaru of Lafayette responded

It was our pleasure! We appreciate you choosing Bob Rohrman Subaru for your service needs, and we hope to see you again in the future. Take care!

April 15, 2020

energetic check in The check in went well thanks to my check in tech, they finished my oil change multi check out and tirre rotation in just under 58 minutes and car wa More

by JEFFHOON1952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
woman was in the first check in slot as you walk in through the door and garage door was great Apr 14 10:30 AM
Apr 16, 2020 -

Zeigler Subaru of Lafayette responded

Thank you so much for the kind comments about our team here at Bob Rohrman Subaru! We appreciate the opportunity to work on your Crosstrek, and we hope to see you again in the future - take care!

April 14, 2020

Everything was ready for my appointment. The loaner was clean - though it only had a couple of gallons of gas, it was enough for my needs. My repairs were done ahead of s More

by TRIPPSTER19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashlee
Apr 15, 2020 -

Zeigler Subaru of Lafayette responded

Thank you so much for the kind comments about our team! We appreciate you choosing Bob Rohrman Subaru for your service needs, especially during these times, and we look forward to seeing you again in the future. Take care!

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