Zeigler Subaru of Lafayette - Service Center

To be charged 25 dollars for labor to change a cabin air filter and then another 25 dollars to change the engine air filter is not a fair price to me. For an oil change, tire rotation, complementary multi filter and then another 25 dollars to change the engine air filter is not a fair price to me. For an oil change, tire rotation, complementary multi point inspection, a complementary car wash and to change the cabin and engine air filters I paid $244.63. I don’t know the fair price of these services but this seems steep. I’m torn on recommending this service center. My service advisor Was very professional, kind and courteous. 5299 Jenny Scott. I noticed that these advisors are extremely busy. To the point they’re eating they’re lunch at the service desk. Give them their breaks away from the service desk. They deal with all customers, take care of them. I also overheard derogatory conversations about a female customer from the sales management are, had she or her husband heard these conversations there would be a lawsuit for sure. Clean house in that department. Makes me wonder what is said about my wife when we aren’t in earshot... More

Professional and efficient as I have come to expect from bob Rohrman Kenzie was superb lease from Rohrman because of local reputation well earned thank you Kenzie deserves a pay raise! bob Rohrman Kenzie was superb lease from Rohrman because of local reputation well earned thank you Kenzie deserves a pay raise! More

Much better this time. The service department pick my car up from work and performed the scheduled recall and change the oil. They dropped my car back at work when it was completed. Thank you. up from work and performed the scheduled recall and change the oil. They dropped my car back at work when it was completed. Thank you. More

Routine Service for 2019 Legacy Service was excellent, quick and very friendly. Even for the COVID-19 going on, they were very busy, so getting in and out within 30 minutes was grea Service was excellent, quick and very friendly. Even for the COVID-19 going on, they were very busy, so getting in and out within 30 minutes was great. More

Great job all! Thanks so much for your care and promptness and generosity. In about a year I fully intend to get another Subaru, just like the one I've got now! Thanks so much for your care and promptness and generosity. In about a year I fully intend to get another Subaru, just like the one I've got now! More

Ascent 2020 Our Ascent’s front door needed to be realigned and they sent it to their body shop and fixed it all in the same day! They called us several times to k Our Ascent’s front door needed to be realigned and they sent it to their body shop and fixed it all in the same day! They called us several times to keep us updated! Thank you for great service once again! More

A morning at Subaru At this difficult time, people at Rohrman Subaru made it easy to get service—and great coffee. Jenny in the service area was a treat to work with. Tha At this difficult time, people at Rohrman Subaru made it easy to get service—and great coffee. Jenny in the service area was a treat to work with. Thanks to all. Stay safe and be well. Margaret Rowe More

Very impressive- had my oil changed and tires rotated- even washed my car- done within the time frame I was told it would take. Staff were very friendly and knowledgeable. Thankyou!! even washed my car- done within the time frame I was told it would take. Staff were very friendly and knowledgeable. Thankyou!! More

energetic check in The check in went well thanks to my check in tech, they finished my oil change multi check out and tirre rotation in just under 58 minutes and car wa The check in went well thanks to my check in tech, they finished my oil change multi check out and tirre rotation in just under 58 minutes and car was washed. Very impressive and thank you for all the staff that made it so for 2019 Crosstrek. More

Everything was ready for my appointment. The loaner was clean - though it only had a couple of gallons of gas, it was enough for my needs. My repairs were done ahead of s for my appointment. The loaner was clean - though it only had a couple of gallons of gas, it was enough for my needs. My repairs were done ahead of schedule and the car was returned to me clean. Considering everything that is going on with Covid-19 the team was stellar. More