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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,170 Reviews

1,170 Reviews of Zeigler Subaru of Lafayette - Service Center

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June 09, 2025

Our family is consistently happy with the team working at Ziegler Subaru. They go above and beyond to always ensure our vehicles are safe and we appreciate the staff very much! More

by KRISTAMILLER27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Zeigler Subaru of Lafayette responded

Hi Krista! We're delighted to hear that our team at Zeigler Subaru of Lafayette consistently meets your family's expectations. Thank you for trusting us with your vehicle's safety and for the kind words!

June 08, 2025

If it wasn’t for the staff I won’t even give one star. The reception/check in staff was great. After looking at the repairs that were made i found several bolts loose including the ground on the battery. More

by Randy’s crosstrek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

Love you guys. Keeping my Subaru on the road!! The service is fast and affordable I’ll keep bringing my wrx to you for all my service needs. More

by OTTDE31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karson Kyhnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Zeigler Subaru of Lafayette responded

We're delighted to hear that you're pleased with the service at Zeigler Subaru of Lafayette! Keeping your WRX running smoothly is our priority, and we look forward to assisting you with all your future needs. Thanks for choosing us!

June 06, 2025

Had my car for two weeks. Recognized there is an issue but because their computers can’t detect the issue they just gave it back and said to bring it back if something else ha More

by AMY_HURLESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tori
June 02, 2025

They were nice! And the job was done pretty Quickly appreciate the work done in a timely manner. More

by BRENDAJOHANNSEN195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karson Kyhnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Zeigler Subaru of Lafayette responded

Brenda, we're happy to hear our Zeigler Subaru of Lafayette team provided you with such efficient service! Thanks for the review and please don't hesitate to reach out if we can assist you again in the future!

June 02, 2025

I have had multiple problems with my 2020 Subaru forester. Repeatedly in and out of the service center in Lafayette. I felt like they were giving me the run around. I finally went to Carmel and stil More

by SKLUPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jenny Scott
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Zeigler Subaru of Lafayette responded

It's frustrating to hear about the ongoing issues with your Subaru Forester. We aim for efficient service and clear communication, so it's disappointing that this hasn't been consistent in your experience. Please reach out if you'd like us to look into this further or assist you with any other concerns. Thank you, Karalee Sollars - Service Manager - karaleesollars@zeigler.com

June 01, 2025

The service that was provided by the entire team at Zeigler Subaru of Lafayette is exceptional. More

by DanT13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karson Kyhnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Zeigler Subaru of Lafayette responded

Dan, Thanks for the five-star love! We’re excited to welcome you again! - Zeigler Subaru of Lafayette

May 31, 2025

The dealership was clean, friendly and service was completed quickly. I had no issues during or after my oil change and tire rotation. More

by JULIEWHITTLE99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Zeigler Subaru of Lafayette responded

Hi Julie, we're delighted to hear that your service experience at Zeigler Subaru of Lafayette was smooth and efficient. Thanks for choosing us! Safe travels!

May 30, 2025

Justin James Dunn was excellent to work with! Very knowledgable and patient. Invited us back anytime with our questions and concerns after purchase. More

by jstrain
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Justin Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Zeigler Subaru of Lafayette responded

Jstrain, we're delighted to hear that Justin provided such knowledgeable and patient service at Zeigler Subaru of Lafayette. We appreciate your feedback and look forward to assisting you anytime!

May 30, 2025

Rich takes such great care of our vehicles. Always prompt, thorough and up to date. He is very accommodating with our busy shedules. More

by 4PRICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Zeigler Subaru of Lafayette responded

Thank you for sharing your experience with Rich and the team at Zeigler Subaru of Lafayette! We're delighted to hear that he consistently provides prompt and thorough service. We appreciate your support and look forward to assisting you again in the future!

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