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Zeigler Subaru of Lafayette

Lafayette, IN

4.6
1,618 Reviews
For a new or used Subaru in Fort Wayne, Zeigler Subaru of Fort Wayne is here to provide Indiana shoppers with an exceptional custom experience. Our Indiana Subaru dealership carries all the latest Subaru models, and our expert sales staff will help you find the perfect vehicle for your lifestyle with great Subaru lease & finance specials available for qualified buyers. Zeigler Subaru of Fort Wayne is the only Subaru dealership in the Huntington, New Haven, & Auburn, IN area, but Subaru enthusiasts throughout Indiana choose to visit our dealership for our excellent customer service, pet-friendly showroom, attractive auto financing options, and great cars! Visit our dealership for a new car or Subaru service for your current vehicle and see the difference working with our dealership makes for yourself.
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1600 S Creasy Ln

Lafayette, IN

47905

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Showing 1,618 reviews

January 10, 2020

I am upset I had to pay for diagnostics again when my car was towed into service in November for the same symptoms it returned with in December. I think one of the two charges for diagnostics should be cred More

by DAJOHNSON0
Recommend Dealer
No
Employees Worked With
Tori
Jan 13, 2020 -

Zeigler Subaru of Lafayette responded

We appreciate you reaching out. If you’d like to discuss in further detail, please give us a call at 765-588-9589 and ask to speak to our Service Manager, Karalee Sollars. Thank you.

January 10, 2020

Won't go back there Poor communication from the service staff on the progress of a major service. When appointment booked, service was stated to take 5 - 6 hours, but More

by GJESSIMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Terran Patton, Alex Wilson
Jan 13, 2020 -

Zeigler Subaru of Lafayette responded

Hello – we understand your frustration and appreciate you taking the time to share this feedback. We do our best to complete work within the stated time frame and apologize that we were unable to do so this time around. We will be using your comments to improve the communications we have with our customers, and hope you’ll give us another chance in the future. Thanks again.

January 10, 2020

no no no I will never buy again from this dealership or have service done there. The mechanics are more interested in dance moves than changing oil, and the ma More

by bama6301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Belaire
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to share this feedback – we will be looking into it further and discussing your comments with our service team. If there’s any additional feedback you’d like to discuss, please don’t hesitate to reach out to our Customer Relations Specialist, Terran Patton. Thank you.

January 07, 2020

Marty is the man! Marty made the car buying experience a breeze!! He was so helpful from start to finish and made sure to get us the best deal possible! If you’re going More

by Grimmerm2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty McGlothlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us a review! We're glad you had a great experience with Marty and we'll be sure to share your kind comments with him. Your business is greatly appreciated by all of us here at Bob Rohrman Subaru and we hope to see you again in the future!

January 06, 2020

These guys are great especially Marty. I have purchased 3 new Subarus there 2 from Marty and he is always no pressure ! Ask for him! More

by WRX Mike
Recommend Dealer
Yes
Employees Worked With
Marty McGlothlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avery Burrows
Jan 08, 2020 -

Zeigler Subaru of Lafayette responded

Thanks for the kind comments - we'll be sure to share with Marty! We appreciate you being a valued member of the Bob Rohrman Subaru family, and we look forward to your next visit!

January 05, 2020

Knowing what you want is important Overall this dealership receives a 4 star from me..but that is a direct result of my 5 star sales representative. This dealership is a beautifully dev More

by 1st
Recommend Dealer
Yes
Employees Worked With
Marty McGlothlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to share this feedback; we will be sharing it with our team so that we can better communicate with customers in the future. Your business is much appreciated by all of us here at Bob Rohrman Subaru, and we hope we have the privilege of working with you again in the future. Take care and enjoy your vehicle!

January 03, 2020

Great experience with the Rohrman team. Anthony went above and beyond to ensure we ended up with exactly what we wanted. Our family couldn't be happier with the result More

by Tfox381
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Raines, Anthony Turner
Jan 08, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us a review! We're happy to hear that you & your family enjoyed your experience here at Bob Rohrman Subaru, and we hope we have the opportunity to work with you again in the future!

January 03, 2020

Awesome! Thank you to our salesman Mike Jaeger and our finance manager Josh Hainje for all of your help! We are very happy with our purchase and excited to hop More

by salaslo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Hainje, Mike Jaeger
Jan 08, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for the kind comments - we'll be sure to share with Mike! We're happy to hear you're loving your vehicle so far, and we hope to see you again in the future. Take care and best of luck!

January 02, 2020

Amazing experience Mike was super helpful and got me into my dream car. I cannot thank him enough! I will definitely be purchasing my next Subaru from him! Thanks a mill More

by Misshoop12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Jaeger
Jan 08, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for the kind comments - Mike will be happy to hear them! We're glad he had the opportunity to help get you into your dream car, and we look forward to seeing you again in the future!

January 02, 2020

Great advice! Being a first time car buyer, I received so much help. A lot of information was given to me about the car and the process of everything. I am so thank More

by Kocasm3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Turner
Jan 08, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for the kind review and congratulations on your first car purchase! We're glad Anthony had the opportunity to help you out, and we're happy to hear you're loving your vehicle so far. Your business is greatly appreciated by all of us here at Bob Rohrman Subaru and we hope to see you again - take care and please don't hesitate to reach out if there's anything else we can assist you with!

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