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Zeigler Subaru of Lafayette

Lafayette, IN

4.6
1,618 Reviews
For a new or used Subaru in Fort Wayne, Zeigler Subaru of Fort Wayne is here to provide Indiana shoppers with an exceptional custom experience. Our Indiana Subaru dealership carries all the latest Subaru models, and our expert sales staff will help you find the perfect vehicle for your lifestyle with great Subaru lease & finance specials available for qualified buyers. Zeigler Subaru of Fort Wayne is the only Subaru dealership in the Huntington, New Haven, & Auburn, IN area, but Subaru enthusiasts throughout Indiana choose to visit our dealership for our excellent customer service, pet-friendly showroom, attractive auto financing options, and great cars! Visit our dealership for a new car or Subaru service for your current vehicle and see the difference working with our dealership makes for yourself.
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1600 S Creasy Ln

Lafayette, IN

47905

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Showing 1,618 reviews

January 14, 2020

Shane is the most amazing salesman ever! He did an amazing job helping me and I will definitely come to him for my next car! More

by Charlie
Recommend Dealer
Yes
Employees Worked With
Shane Starrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for the kind comments - Shane will be so happy to hear them! It was a pleasure working with you, and we look forward to seeing you again in the future. Take care!

January 14, 2020

5 Star Salesman Anthony made car buying a breeze. His thoroughness of explaining the vehicle features made it seem as though he was passionate about getting you the r More

by mgast24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Turner
Jan 15, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us a review! We're glad you had a great experience with Anthony, and we'll be sure to share your kind comments with him. Your business is greatly appreciated by all of us here at Bob Rohrman Subaru, and we hope to see you again in the future - until then, take care and enjoy your new vehicle!

January 14, 2020

Great service Always great service. This trip was for engine coolant leak. Part had to be ordered. It came in on a Friday and I had my car on Monday. More

by RNTLC2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tori
Jan 15, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us a review! We appreciate you choosing Bob Rohrman Subaru for your service needs, and we hope to work with you again in the future!

January 14, 2020

Super nice and a delight to work with. Honest and straightforward about each car's pros and cons. Would definitely go back to BRS. So far the car works grea and price was good. More

by lr
Recommend Dealer
Yes
Employees Worked With
Anthony Turner
Jan 14, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for the kind comments! We're glad you had a great experience with our team here at Bob Rohrman Subaru, and are happy to hear you're loving your new vehicle. It was a pleasure working with you and we hope we get the opportunity to do so again in the future - until then, take care and please don't hesitate to reach out if there's anything else we can do for you!

January 14, 2020

Well my experiences with Bob Rohrman Subaru service are not that great. First of all there is no express lane service, you have to schedule an appointment for basic service needs, lof, filters and rotation More

by JAKE.MILLER21
Recommend Dealer
No
Employees Worked With
nathan bush is great, Joshua Gray
Jan 15, 2020 -

Zeigler Subaru of Lafayette responded

Hello - we understand your frustration and appreciate you taking the time to share this feedback. We are currently working on ways in which we can better streamline the experiences our customers have in our service department, and will be sharing your comments with our team in order to reach that goal. Your business is greatly appreciated by all of us here at Bob Rohrman Subaru, and we hope you'll give us a chance to improve in the future. Thank you.

January 13, 2020

John is Always a pleasure and very much a huge help throughout the full term of the lease. Thank you John. Your a great help More

by ron_bamforth
Recommend Dealer
Yes
Employees Worked With
John Pilatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cravatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katelyn Butler, Marvin Hudson
Jan 13, 2020 -

Zeigler Subaru of Lafayette responded

We are happy to hear that! We're glad you've enjoyed working with John and we'll be sure to pass along your kind comments. Your business is much appreciated by all of us here at Bob Rohrman Subaru, and we look forward to seeing you again!

January 13, 2020

Routine oil change/maintenance check. My appointment was for a routine oil change and scheduled maintenance check. As always, the service was prompt, efficient, and professional. I was i More

by STRATTONFFR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tori Darden
Jan 14, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for the kind review! We appreciate you choosing Bob Rohrman Subaru for your service needs, and we look forward to your next visit!

January 13, 2020

.To recall the coil (something like that) .The employees at the service department are always pleasant. They are helpful and cheerful. Kaitlin is my service adviser. She is very smart and h More

by Helen Leung
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Cravatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlin and John in the Service Dept.
Jan 14, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for the kind comments - Kaitlin will be happy to hear them! Your business is greatly appreciated by all of us here at Bob Rohrman Subaru and we look forward to your next visit!

January 13, 2020

To recall the coil (something like that) The Employees at the service department are very nice. They are friendly and courteous. Kaitlin is my service adviser. She is smart and helpful.. More

by Helen Leung
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Cravatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlin, John in the service departmetnt.
Jan 14, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for the kind comments - Kaitlin will be happy to hear them! Your business is greatly appreciated by all of us here at Bob Rohrman Subaru and we look forward to your next visit!

January 13, 2020

Nice service Good service. very efficient, I was doing my oil change and tire rotation, it finishes early than expected. Also, I like they use text to update the More

by HSU138
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn Butler
Jan 14, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for the excellent review! We're glad you had a great experience with our service department here at Bob Rohrman Subaru and we look forward to seeing you again!

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